I think TomTom are treating us all as April Fools.
I am trying to update mine before going away.
After messing about for ages on their website and discovering that I have to log on "using my device" it now says it is "Syncing" .
I put nearly no info on it that needs to be "synced" so I think it has synced without trace.
Or that they want me to buy what I have already bought, i.e. 4 free updates a year for the life of the device.
One time it just shut my device off saying "we are very busy log on later". Now it is just "Syncing".
I suppose I'll just have to leave it doing that for ages, mebbe overnight.
Pain!