Flossie
Well-Known Member
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- Shropshire
I don't know the ins and outs but I'm sure you have a case for 'not fit for purpose' or something as long as you have evidence of the 1 year warranty?
Many years ago, before the Internet even, I got a cb750 motorbike from a dealer secondhand, it kept dropping out of 2nd gear but not until the 30day warranty had expired, I went back to complain, bearing in mind that as a family we had purchased 6 bikes, two brand new, over a period of around 6 yrs, and was told to go away, they didn't want to know. I went to cab and they wrote a legal letter of some sorts, dealer still wouldn't budge and blamed me for the damage. Not sure what happened from cab after that, nearly 40yrs this, but they repaired foc. It then went again, same problem and Honda UK sent a tech over who fitted a whole new box foc with a 12 month warranty!
Shame I threw it up the road bending the rear frame and forks and scrapped it a few months after all that.
I think you can do it all online now.
It costs but you can claim those costs back off him if you win which you will??
You'll need strong evidence though like the proof of the 12months warranty and a garage statement of the fault to be sure.
Many years ago, before the Internet even, I got a cb750 motorbike from a dealer secondhand, it kept dropping out of 2nd gear but not until the 30day warranty had expired, I went back to complain, bearing in mind that as a family we had purchased 6 bikes, two brand new, over a period of around 6 yrs, and was told to go away, they didn't want to know. I went to cab and they wrote a legal letter of some sorts, dealer still wouldn't budge and blamed me for the damage. Not sure what happened from cab after that, nearly 40yrs this, but they repaired foc. It then went again, same problem and Honda UK sent a tech over who fitted a whole new box foc with a 12 month warranty!
Shame I threw it up the road bending the rear frame and forks and scrapped it a few months after all that.
I think you can do it all online now.
It costs but you can claim those costs back off him if you win which you will??
You'll need strong evidence though like the proof of the 12months warranty and a garage statement of the fault to be sure.