SP 4x4.

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I bought a online part, not for a landy and it didn't fit, after a couple of emails with no reply I sent another telling them that I was contacting Trading Standards and my credit card company with a view to court action. The problem was resolved the next day.
 
Just rears at the moment, i will be doing fronts at a later stage.
The frames are 1.2mm thick material, 1mm galvanised skins, there also 1 piece skins rather than the 4 piece alu one's.
They take either the 3 pin or later 6 bolt Puma/Disco wheel carrier.
You can see from the pics that there much stronger built, especially below the window, there's a welded in back plate behind where there wiper motor arm go's through as it's a know area for cracking.
I do a version to take the Mudstuff inner roor card, it gives a more modern touch for older trucks.
@Mackers
 
Got both my front doors now (steel skin type) but it wasn't a pleasant experience.

Both doors ordered at the same time but sent separately (nearly 2-weeks apart). No email receipt to say order had been received so I downloaded it from the website.
First door:- A couple of weeks after order, no notification that it had been dispatched which meant that when it arrived unexpectedly no-one was available to sign for it so a re-delivery was arranged however TNT failed to load it onto the van so in the end I went and collected it myself! Door looks fine, slotted it into place that afternoon as a dry run and appears to fit ok (I know that adjustment can be required so I was perfectly willing to make allowances for this but it wasn't required). The winder frame (I ordered a pair of the later ones from John Craddock who are doing the best price) needs some fettling as one of the door brackets is slightly out, I assume this to be an issue with the door as the panel is Genuine and stamped out. Packaging of the door is fine with sheets of thick foam rubber lining the boxes which means that damage in transit is unlikely. :)
Second door:- Arrived just over a week later, I did receive an email this time telling me it had been dispatched but unfortunately that was sent 8-hours after I actually received the door but learning from my previous experience I had been monitoring the website daily and knew it was on the way. Winder panel is a dead fit on this one but otherwise this door not so good, steel skin not bonded to frame and rattled like a good'un, I emailed SP 4x4 and he replied that I was mistaken and it WAS bonded, a flurry of emails passed between us in which I was told that replacement was not an option however I could return both doors for refund, I explained that I was happy with the first door and it was only the second that I was rejecting which he finally appeared to understand. I returned the second door (I took a couple of videos first to prove the problem) and after hearing nothing for several days I contacted them. They apologised saying that I was correct and it had indeed been assembled with no bonding and that a new skin would be fitted and this time be correctly bonded. Next day the door arrived back but although it had been bonded they had used the same skin and re-crimped which means that more preparation will be required when it is painted. I did point out that they promised to use a new skin and this was met with the reply "many thanks for the feedback"! :(
Doors will now be prepped (to clear all holes etc) and then along with a few other items, be sent off to the spray shop.

On the whole I can't recommend SP 4x4, the product has the potential to be great however quality can be hit & miss and customer service is almost non-existent with several emails receiving no reply.
Hopefully I will now have no reason to contact them ever again! :mad:
I agree had a similar experience to you but with the steering box.
Fitment Issues: The input shaft was 0.5mm smaller than the factory specification, indicating poor machining quality. To fit the cross with the box, we had to modify the collapsible shaft (to make it shorter), which is not an acceptable requirement for a new part.

Slack in the Steering Box: After installation, there was significant slack in the steering box, which should not occur with a new box.

On 31st December, I contacted the team at SP regarding these issues. Due to the holidays, I received a reply on 6th January, which was understandable. In the meantime, I consulted my mechanic to ensure the problem wasn’t from my end. My mechanic tested the original UJ from the car and a new one from Britpart which is a renowned Land Rover parts manufacturer, these two parts had the exact same measurements. The original one and the one from britpart both matched perfectly with the original ZF steering box but they had a lot of slack with the steering box supplied by SP.

After explaining these findings & providing proof to SP on 9th January, I was advised to purchase another lower steering joint. I expressed my concerns, as this was not disclosed in the product description, which stated “This is a direct replacement for all Adwest 4 bolts steering boxes as well as the earlier 3 Bolt and 6 Bolt steering boxes.” Had I been informed earlier, I would have purchased the joint upfront to avoid additional shipping costs, which are notably high for imports to Malta.

To resolve the issue, I asked If they could send the compatible lower steering joint for free, I would test it and, if successful, purchase a spare from them. I also tried explaining the overall costs for me to import to Malta. However, SP dismissed my request, claiming the issue stemmed from wear and tear over time, despite my mechanic’s thorough fitment testing with other universal joints and a new original steering box.

Their final email stated, “Please do not make another order from us again as we do not want your custom.” This response is unacceptable. On the same day, I attempted to contact via live chat but chats were ended upon seeing my name.

Following this, I had to hire a tow truck to tow the vehicle to my mechanic, incurring an additional €80. Despite the mechanics efforts, the box remains unsafe to use due to excessive slack, rendering the vehicle hazardous on the road. The mechanic which has been working on land rovers for the past thirty years said I still need to buy another steering box as the steering is still too loose and the play that there is was narrowed down to the new box.

Given the dangerous nature of this product and the poor customer service I have experienced, I requested a full refund for the total amount of €691.34. The steering box posed a significant safety risk on the road. The mechanic we hired specialises in Land Rover models. We were very patient with their customer service considering they took 2 weeks to communicate with us and they ended the conversation with ‘we don’t want your custom’. We tested multiple times with old and new joints, they all were within spec and they all experienced play on the input shaft of the new box from sp so the issue is 100% from the steering box supplied by SP.

I had also tried contacting PayPal to help me get my money back but the resolution they came up with was to send the parcel back to the seller, in which I had no problem with as the steering box was still unusable. However I had to pay the shipping to send it back. Resulting in more expenses from my end, which once again is unjust since they sent and confirmed that the fault is from their end. During the communication with PayPal and direct calls from us they also tend to change versions, such as when we directly call they say sorry and they will send a courier to retrieve the parcel. On the day they scheduled which was also a confirmation through email the courier was never sent, nor the shipping labels. And then they went on to tell PayPal that the courier was sent whilst we were waiting for him all day and he never showed up. On the same day the courier was ment to arrive we called them near the end of day to tell them that he has not arrived yet, and they said that we need to receive an email. 3 days later, no emails with labels and no couriers. I also called the shipping company so they provide me with more information on how it works and the lady confirmed that first I would need to receive an email with the labels, than I contact fed ex to schedule the appointment for pickup myself.

The total cost of this steering box added up to nearly 700e, in which I only managed to get €420, because I was forced to pay the shipping back to England. In total I spent 3 months with an underivable vehicle, communicating with them and waiting for a refund, And I still need to purchase another steering box.
 
I agree had a similar experience to you but with the steering box.
Fitment Issues: The input shaft was 0.5mm smaller than the factory specification, indicating poor machining quality. To fit the cross with the box, we had to modify the collapsible shaft (to make it shorter), which is not an acceptable requirement for a new part.

Slack in the Steering Box: After installation, there was significant slack in the steering box, which should not occur with a new box.

On 31st December, I contacted the team at SP regarding these issues. Due to the holidays, I received a reply on 6th January, which was understandable. In the meantime, I consulted my mechanic to ensure the problem wasn’t from my end. My mechanic tested the original UJ from the car and a new one from Britpart which is a renowned Land Rover parts manufacturer, these two parts had the exact same measurements. The original one and the one from britpart both matched perfectly with the original ZF steering box but they had a lot of slack with the steering box supplied by SP.

After explaining these findings & providing proof to SP on 9th January, I was advised to purchase another lower steering joint. I expressed my concerns, as this was not disclosed in the product description, which stated “This is a direct replacement for all Adwest 4 bolts steering boxes as well as the earlier 3 Bolt and 6 Bolt steering boxes.” Had I been informed earlier, I would have purchased the joint upfront to avoid additional shipping costs, which are notably high for imports to Malta.

To resolve the issue, I asked If they could send the compatible lower steering joint for free, I would test it and, if successful, purchase a spare from them. I also tried explaining the overall costs for me to import to Malta. However, SP dismissed my request, claiming the issue stemmed from wear and tear over time, despite my mechanic’s thorough fitment testing with other universal joints and a new original steering box.

Their final email stated, “Please do not make another order from us again as we do not want your custom.” This response is unacceptable. On the same day, I attempted to contact via live chat but chats were ended upon seeing my name.

Following this, I had to hire a tow truck to tow the vehicle to my mechanic, incurring an additional €80. Despite the mechanics efforts, the box remains unsafe to use due to excessive slack, rendering the vehicle hazardous on the road. The mechanic which has been working on land rovers for the past thirty years said I still need to buy another steering box as the steering is still too loose and the play that there is was narrowed down to the new box.

Given the dangerous nature of this product and the poor customer service I have experienced, I requested a full refund for the total amount of €691.34. The steering box posed a significant safety risk on the road. The mechanic we hired specialises in Land Rover models. We were very patient with their customer service considering they took 2 weeks to communicate with us and they ended the conversation with ‘we don’t want your custom’. We tested multiple times with old and new joints, they all were within spec and they all experienced play on the input shaft of the new box from sp so the issue is 100% from the steering box supplied by SP.

I had also tried contacting PayPal to help me get my money back but the resolution they came up with was to send the parcel back to the seller, in which I had no problem with as the steering box was still unusable. However I had to pay the shipping to send it back. Resulting in more expenses from my end, which once again is unjust since they sent and confirmed that the fault is from their end. During the communication with PayPal and direct calls from us they also tend to change versions, such as when we directly call they say sorry and they will send a courier to retrieve the parcel. On the day they scheduled which was also a confirmation through email the courier was never sent, nor the shipping labels. And then they went on to tell PayPal that the courier was sent whilst we were waiting for him all day and he never showed up. On the same day the courier was ment to arrive we called them near the end of day to tell them that he has not arrived yet, and they said that we need to receive an email. 3 days later, no emails with labels and no couriers. I also called the shipping company so they provide me with more information on how it works and the lady confirmed that first I would need to receive an email with the labels, than I contact fed ex to schedule the appointment for pickup myself.

The total cost of this steering box added up to nearly 700e, in which I only managed to get €420, because I was forced to pay the shipping back to England. In total I spent 3 months with an underivable vehicle, communicating with them and waiting for a refund, And I still need to purchase another steering box.
That's lucky, I nearly bought one of those steering boxes a few weeks ago but they were out of stock! The boxes are meant to be made by Truwsteer. There are a few places that advertise these boxes, I wonder if they also have similar issues
 
That's lucky, I nearly bought one of those steering boxes a few weeks ago but they were out of stock! The boxes are meant to be made by Truwsteer. There are a few places that advertise these boxes, I wonder if they also have similar issues
When I was looking for one locally after this whole incident, I was speaking with a local seller that refurbushes original land rover steering boxes and resells them and he told me that they also encountered this problem with SP and he explained that the fitment issues are because the boxes they sell were originally built for pajero not land rover. Now I am not 100% sure about this information but it does make sense if its true. What I know for sure is that it was very very dangerous to drive and when looking at trustpilot for reviews there were similar experiences with different items around the same date I purchased.
 
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