My Adrian Flux/ULR insurance claim woes!

Forgottenpoppy · Mar 13, 2014

Update.
Letter received from Adrian flux.
Claiming I have added non related work onto quotes I got from Keith gott and challenger!
So are now trying to get out of full repairs!

The Mad Hat Man · Mar 13, 2014

is it not down to KG and Challenger to state the repair work required after the accident? They (KG) have looked at the vehicle with their expert eyes. Have AF?

Forgottenpoppy · Mar 13, 2014

Well basically myself/Keith Gott/challenger are being accused of fabricating the truth based on the third party assessor spending less than 5 minutes looking at my vehicle.
I had no trouble with my steering or rear cross member prior to the accident. And it is being suggested that they will not be repairing my truck to the state it was prior to the accident. But half a job instead
I am less than happy with the crass and bullying tone which my insurers have adopted.

SteveD · Mar 13, 2014

It looks like Flux are going to talk themselves out of a lot of business over this.

Forgottenpoppy · Mar 13, 2014

I'm disappointed and seriously disgruntled at the lack of support for an accident which was not of my making

The Mad Hat Man · Mar 13, 2014

Being polite... the least that one can accuse them of is a short sighted approach to a simple claim.

harry2012 · Mar 13, 2014

I'm with Flux, they were shocking setting up my policy, charged me £15 (should have been £30 but I argued) after I was honest about a mistake on my policy.

Once a couple of accidents are over 5 years in June I shall be changing insurance companies.

Forgottenpoppy · Mar 13, 2014

I'm starting to struggle being polite about them.

Jonnyb1990 · Mar 13, 2014

harry2012 said:
I'm with Flux, they were shocking setting up my policy, charged me £15 (should have been £30 but I argued) after I was honest about a mistake on my policy.

Once a couple of accidents are over 5 years in June I shall be changing insurance companies.

Took 5 phone calls with them to

A, spell my name correctly,

B, get my address right,

On phone call number 5 I made it clear that I had enough and if I get another email with an "updated" set of documents I was going to leave, kinda wish I did now, but they covered Green laning,

goonarmy · Mar 13, 2014

Poor showing from AF.

RodneyA · Mar 13, 2014

I'm with AF Flux atm and I ain't renewing with them after this sadly.

SteveT247 · Mar 13, 2014

steved said:
it looks like flux are going to talk themselves out of a lot of business over this.

+1. I wouldn't even consider them now tbh.

RodneyA · Mar 13, 2014

My truck is my pride and joy and they don't seen to realise that. I won't trust to it an insurance company that treats their customers like this. Id happily pay a little more to another company, one who will treat their customers with dignity and respect.

I hope they realise that without us customers they are nothing.

blue beasty · Mar 13, 2014

goonarmy said:
Poor showing from AF.

+1 Very poor

ajb403 · Mar 13, 2014

Currently with AF, my renewal isn't for another 10 months but I'll be finding somewhere else to take my business after reading this.

Forgottenpoppy · Mar 13, 2014

Well they appear to be making me out to be the big bad lying shark.

Nothing like having the support of your insurance

SmileySteve · Mar 13, 2014

Forgottenpoppy said:
Well they appear to be making me out to be the big bad lying shark.

Nothing like having the support of your insurance

Probably been said earlier, but must be worth a letter to trading standards or insurance ombudsman, had been following this post and am pretty p*** off with insurance companies at the best of times, but this is beyond the worst!!

They take your money and basically **** you over, I call it robbery

RodneyA · Mar 13, 2014

I think that's your best bet, once your relationship has broken down you need 3rd party intervention.

Forgottenpoppy · Mar 13, 2014

SmileySteve said:
Probably been said earlier, but must be worth a letter to trading standards or insurance ombudsman, had been following this post and am pretty p*** off with insurance companies at the best of times, but this is beyond the worst!!

They take your money and basically **** you over, I call it robbery

RodneyA said:
I think that's your best bet, once your relationship has broken down you need 3rd party intervention.

I think it's my only option left

Partysos · Mar 13, 2014

Well im another one not reniewing with flux.....id like to add my support and hope they realise that we as customers are the ones paying there wages!!

My Adrian Flux/ULR insurance claim woes!

Well-Known Member

Well-Known Member

Well-Known Member

Senile Member

Well-Known Member

Well-Known Member

Active Member

Well-Known Member

Well-Known Member

Beer tester

Active Member

Active Member

Active Member

Leaks an prone to bits dropping off

Active Member

Well-Known Member

Well-Known Member

Active Member

Well-Known Member

New Member

Similar threads