Edit re Britney ferries and their comms.
They HAD sent me a text. Why my phone didn't point it out to me when I switched it on to chat with you all the night of the 26th I have no idea.
I checked after they emailed me after my negative comment on Trustpilot and sho nuff, there was a text, but it took its sweet time coming through. I did check the time they sent it and they did send it the morning of the 26th, same time as the email.
So I deleted my negative comment.
Humble pie portion will now be consumed, though I will give my mobile a severe telling off.