I know it's far from technical but I just don't know the answer and don't want to cause more trouble with my cd system. I have a 2001 30thAnnaversay and my cd has played up a bit over the last 2-3 months. The shuttle got stuck in the cd player for about 3 weeks, finally came out last week. I noticed a chip/crack on the cartridge itself. I did try to load it before I noticed the damage, it loads OK but when it checks the cartridge it keeps stopping. I ordered another which looks new, the question is my old cartridge when you load cds in it each drawer slides out and stops so you can load a new cd into it. The new one I ordered when I go to load a cd in the drawer the cd sits in comes out all the way from the cartridge itself. Is this faulty or are some just like that. I don't want to put it in my cd system only for it to get stuck completely. As I said very basic question but don't know and would rather ask than have troubled with my system. Thanks for any advice..