Took me AGES to find any sort of a thread on here on removing and replacing the TD5 notorious oil pump bolt.
And that was a link to a YouTube, which wasn't all that good! Still at least I have somewhere to go.
Now got to source the parts. Over here.

My useful neighbour isn't in today.
Flipping Axa, as you know I asked them a very simple question "Did you take the payment twice?"
Did they answer the question? Nope.
Just told me there was no "double policy in my name on their database." Of course it wouldn't be, told them to talk to their accountants.
They are deffo getting on my bits now.
I won't bore you with the email I sent back.
I will have to get W onto PayPal AND onto her credit card to get them wound up about this.