defender_hank said:

I managed to crash my discovery last week. I did have agreed valuation insurance through Adrianflux. I made sure that I stated over the phone all mods done. It got a full refurb, galvanized chassis, running gear all brand new, loads done by a professional. Agreed valuation of 8500 pounds confirmed. Now that I'm trying to claim AXA insurance are saying that the list of modifications I stated haven't been recorded. I have proof via email that I had sent all relevant documents. I have now been hung out to dry and seriously out of pocket.

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DanClarke said:

Should buff out....no?

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defender_hank said:

If only. Ive now been without a vehicle to get to work for 10 days now. That's the other thing. AXA are denying that Im eligible for a courtesy car.

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neilly said:

I am sure I completed a form of all the mods on mine,which I did and for agreed value they wanted photos etc. So I did not bother.

Cheers

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defender_hank said:

They never asked me to send photos listed mods was done over the phone. Sounds a lot like an advisor not understanding the process which will result in me being shafted.

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Hicap phill said:

Normally you have to photo all around the motor for agreed value with flux

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defender_hank said:

Well nobody asked me to. I received an email confirming that they have all the documents they need. So the question is why was I not asked to provide pictures? Why did I get an email stating they were happy.

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defender_hank said:

I managed to crash my discovery last week. I did have agreed valuation insurance through Adrianflux. I made sure that I stated over the phone all mods done. It got a full refurb, galvanized chassis, running gear all brand new, loads done by a professional. Agreed valuation of 8500 pounds confirmed. Now that I'm trying to claim AXA insurance are saying that the list of modifications I stated haven't been recorded. I have proof via email that I had sent all relevant documents. I have now been hung out to dry and seriously out of pocket.

Click to expand...

defender_hank said:

I managed to crash my discovery last week. I did have agreed valuation insurance through Adrianflux. I made sure that I stated over the phone all mods done. It got a full refurb, galvanized chassis, running gear all brand new, loads done by a professional. Agreed valuation of 8500 pounds confirmed. Now that I'm trying to claim AXA insurance are saying that the list of modifications I stated haven't been recorded. I have proof via email that I had sent all relevant documents. I have now been hung out to dry and seriously out of pocket.

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Colthebrummie said:

Bloody insurance companies. I recently got a letter from Amiral saying due to changes in policy they could no longer insure my series, no explanation but it was on a multi car policy but is now the only car on it. It auto renewed every year and I wasn't keeping track of the cost. Apparently, I've been shelling out about £300 per year. Got onto compare the market and the cheapest quote was £96. The next cheapest was over £300. I've gone for the £96 quote with Lancaster Insurance, I hope I don't regret it.

Col

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DanClarke said:

Is Lancaster the company with the tame gang of Series Thieves they let access their customer database?

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