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Surely adrian flux as the broker shold be fighting on your behalf, after all that is their job?
If they are not, why not? there has to be a reason even if it is poor.

Tbh I have never read anything good concerning adrian flux, in fact normally the opposite.
It would be interesting to know exactly what the definition of a broker's job is!
Get the business in the first place, obvs, then act as intermediary between you and the insurance company?
If so fair enough, but at the end of the day, your contract is with the insurer not the monkey or the tin cup.
I think they are often used as a shield/barrier.
If OP paid for legal advice he should get it, in writing.
Must admit i would not have been this patient.

My dealing with Axa, indirectly via Lancaster, were not great, not Lancaster's fault. I was insured with Axa and the tw@t who ran into me was also insured with Axa. They used some anomaly in his insurance to delay things until I threatened court action, then they started to play ball. It was totally the third party's fault, but that cut no ice!
 
Hank,

You mention you have an agreed valuation, can you explain the process you completed to achieve the agreed valuation? Did you take photographs of the car etc? Or just provide them with the list of your modifications?
 
lt would have been nice to know the outcome though, after all the advice given.

l came across the thread while looking up Agreed Value lnsurance and how it works in the real world.
l thought that once the value was agreed that's what the insurance had to pay in the event of a claim.
 
lt would have been nice to know the outcome though, after all the advice given.

l came across the thread while looking up Agreed Value lnsurance and how it works.
Cannot disagree with you. But sadly this does happen. Many members do come on and tell us the final outcome but sadly some don't.
Tis human nature I'm afraid.
 
He never said if he actually received an agreed valuation certificate !
When I have done them with flux, they asked me for photos, then issued me with a certificate for the value of vehicle !
I’m sure I was not asked to list mods. Any mods would be evident in the photos.
I doesn’t sound like he actually had an agreed valuation issued.
 

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