Hmmm, maybe they expect the claim to take a while longer than expected,
or,
they hired in the current curtisy "car" on a short term lend only to get themselves shafted by the weather/time its taking.
I can only say my son had a brand new HGV push him sideways at Dartford Tolls one morning at 2am,
lorry driver said just cannot see anyone under front nearside !!
admitted fault there and then, the french company`s english office supplied curtisy car within 24 hours,
son had it a week, in which his old bucket of ****e yoda corrolla was taken for assesing..
three days later son got an offer, he accepted, had to return hire car,
collected the yoda, got cheque in post soon after.
yoda got a jetwash, a T cut,
and got the dents banged out a bit with a touch of filler.
was back on the road in no time "at the time"
year later (few days ago) we scrapped the yoda locally for £140.
the old bucket was a good earner all round
but then we have read of your distinctly different claim here mate,
ongoing aggrivation allround.
as I take a big sigh, just maybe the choice of hire car explains your need for that type of vehicle, at which the claim has become more specialised perhaps?
sit tight, keep hold of the hire car(s) for as long as you can,
as added costs will eventually push the claim to a conclusion,
and we all hope. into your favour...
chin up & enjoy the realiability and comfort knowing your not adding miles/wear and tear on your landie eh...