Is it possible to speak to someone at DVLA

chrisstdt

Well-Known Member

Posts

923

Location

scottish borders

• Feb 16, 2022

• #1

I bought a landrover mid December last year and I've not received the V5

I know there are delays with covid but I'm trying to find out what's happening ive tried web chat but its an automated service and tells you nothing

I found a number but it just says due to a high volume of calls we can't take your call and cuts you off!!

V5 was sent by post as it was an old blue V5 and couldn't be done online

 

R

Ratae

Well-Known Member

Posts

3,266

• Feb 16, 2022

• #2

Hopefully you took & kept a copy of the V5 & sent the original by tracked post as that at least will prove it's been delivered.

 

chrisstdt

Well-Known Member

Posts

923

Location

scottish borders

• Feb 16, 2022

• #3

I've got the green slip

The previous owner sent the v5 off

 

potus

Well-Known Member

Posts

2,162

Location

South Devon

• Feb 16, 2022

• #4

chrisstdt said:

I've got the green slip

The previous owner sent the v5 off

Click to expand...

Did they definitely send it?

 

chrisstdt

Well-Known Member

Posts

923

Location

scottish borders

• Feb 16, 2022

• #5

potus said:

Did they definitely send it?

Click to expand...

He says he did

 

H

Hicap phill

Well-Known Member

Posts

16,244

Location

Wiltshire

• Feb 16, 2022

• #6

Can you not apply for a new 1 at the post office? Or even on line ?

 

chrisstdt

Well-Known Member

Posts

923

Location

scottish borders

• Feb 16, 2022

• #7

Il need to fillmin a v62 firm and apply for one

If I could just speak to them it may only be days away !

 

Wimblowdriver

Well-Known Member

Full Member

Posts

6,593

Location

uk

• Feb 16, 2022

• #8

On the bright side the other bloke will be getting all your speeding and parking tickets.

 

saxavordian

Well-Known Member

Posts

9,293

Location

Behind the canvas in Manchester, England.

• Feb 16, 2022

• #9

Sent Swansea still on strike or something. To recall the civil action for more pay. Also a few were working from home during the COVID period.

 

norseman

Well-Known Member

Posts

3,259

Location

Essex - UK

• Feb 16, 2022

• #10

Yes you can talk to someone, after trawling through endless 'for X enquiries press 2' etc.
I was onto them today on behalf of an elderly neighbour, when I finally got through after about 10 mins. the guy was both polite & helpful.
The online chat service is currently closed.

 

Nodge68

Well-Known Member

Posts

32,848

Location

Cornwall

• Feb 17, 2022

• #11

chrisstdt said:

I know there are delays with covid

Click to expand...

There's minimal Covid delays at the DVLA vehicle change processing centre.
I've changed 3 vehicles throughout Covid, and all documents have been back within a few days.
Maybe yours simply got lost in the post, which does happen sometimes.

 

chrisstdt

Well-Known Member

Posts

923

Location

scottish borders

• Feb 17, 2022

• #12

norseman said:

Yes you can talk to someone, after trawling through endless 'for X enquiries press 2' etc.
I was onto them today on behalf of an elderly neighbour, when I finally got through after about 10 mins. the guy was both polite & helpful.
The online chat service is currently closed.

Click to expand...

What number did you call ?