My understanding is the SASOG act only applies if the vehicle was bought before October 2015. The law changed after that and issues relating to vehicles with issues are subsequently covered by the consumer act. The end result is as stated, identify the problem, go back to the seller within 30 days and argue the toss. The seller in this case doesn't seem the sort of chap who will play by the rules and therefore probably it will result in court action
I buy my cars from eBay usually, apart from the posted photos and sellers description, I have not seen them in the flesh, so to speak, or test driven them. My last one was a Freelander, I spotted it with only minutes before the end of the auction and it was about 150 miles away. I expect, one day I will get badly stung but it's all part of the excitement of getting a new(used) car.
I've ebayed too, including my range but I was prepared to call it off if there was something I weren't happy with.
Sorry you’ve fallen victim too but (please don’t take this the wrong way...) in a small way I’m glad I’m not the only one!! Hope Charles Smailes gets his just desserts!
The company name has since changed to Smiles Land Rover, which is why I never came across these posts before. I live in the States and I purchased a car from Charles Smailes, last month, the car wouldn't start when it arrived, It needed to be jumped, a broken serpentine belt, oil leaking from the gearbox, spray painted black with over spray everywhere, black engine oil, BLACK! most fluids are low to empty, car was filthy on the inside, burnt bulbs, battery gauge missing, replaced with a clock that is not wired and doesn't work, rear window tracks are cracked, fog light not wired, rusted doors, and the list goes on....it took him 7 weeks to mail the V5 and he kept telling me that he did, car was suppose to come with a 12 month warranty per contract but he hasn't honored that. Long story short, I've hired a lawyer and I'm suing him. (will check what the cost would be to add whoever experienced the same issue as me to this lawsuit, might worth making it the customers vs Mr. Smailes.
Beautiful.
Only eBay myself too. However the guy was great, let me bring someone who knew landys and let me test drive it.
Anything come of this in the last half year?
Here at the Landy centre we are absolutely appalled at the this comment the welding work was carried out and passed the mot 4 pieces of welding completed and we was called and asked for a refund because the guy said the car only scraped through an mot that is impossible the car either passes or it fails and we even offerd to rectify any problems with the work and it was refused because the welding work passed the mot and there was nothing thing to be done only to try and scam a refund and payment was received by credit card not cash we sell 100s of defenders to happy customers every year and our after sales team try to rectify and problems quickly and sufficiently
You should also be appalled by your command of proper punctuation.
That was a rhetorical question, right?
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