Diesel Engine Cutting Out- Engine Jet wash

wills said:

As redhand said, sounds good! What was their response when you told them you were sending them the bill?? I guess from your reply they didnt tell you to fooooooork off??

-Wills

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Sean said:

any solicitor will write you a letter to them on your behalf, usually cost about £50 - he'll use lots of big expensive words - make sure you include a copy of the bill along will any supporting evidence showing that the faults were as a result of what they did

you've got zero chance of them paying upfront for the repairs, if they are a small company they will ignore the letter and probably vanish - if they value their reputation they will haggle and fight you for months and you may eventually get some money out of them

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lanmjdun said:

Small Claims Court is best for this sort of thing where the sum is less than £5000, the fee is only £30 and expensive solicitors are not required.

The obvious defence they have is that you did not offer for them to put the fault right themselves. Of course you could have refused any offer other than them sending it to a LR dealer or specialist, but this could put you in a lesser position in court. Usually a small claims court will sit on the fence and split the disputed amount in half, which I can't imagine you'd be happy with anyway.

I'm not criticising your actions btw, just offering my experience in such matters.

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