It's GUI could be slicker though - but as a tool, it does what it says on the tin.
Do you know the serial number of the hawkeye? It would have been on the rear of the unit. You would have emailed it to bearmach when choosing which vehicle to license it for. If so tell bearmach it was stolen. They may come across it in future if it's returned for upgrade or another license requested. Just a thought.
Not all FL1's are fully odbii compliant. The hawkeye for example will read all FL1 computers but requires dongles fitted in series as the cabling needs changed on certain computers. There are a number of odbii devices which will reads basics only like engine computer faults, depending on what engine you have. Sadly there's a number of devices which can't do anything despite their advertising saying different.
If they say things like "they normally read the freelanders" - that sounds to me that they don't know whether it should or not. I'd put a device on it that definitely should communicate with the car before making any conclusions - eg a Hawkeye, Lynx or T4 at a LR workshop.no idea garage used there latest one which was a trolley one then a laptop and a mini one nothing read they did say they normally read the freelanders
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