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Well I do feel that I've had my time wasted, and spent a load of money on petrol for no reason. And I still have a Disco that needs fixing. I asked for an email confirmation, but was told they didn't do that... Lesson learnt.

I am a repeat customer at Turners, and have spent around £1000 with them in the last couple of years. But truly awful experience on Friday. Booked in for Disco3 sensor fault (again) and was told by Elliot to bring car in Friday morning. Got there at 10.00 after 35 mile drive, with my wife in...