Well @cachophrastus ... I'll give you this, after those pictures were posted, you've certainly got some stones coming back. That said, regardless what we all have to say about the situation, I think you and @Richie24hr need to make contact with each other and come to a reasonable solution to this mess.
Whether Richie24hr wants to deal with you directly anymore is another matter, and I don't think anyone would be surprised if the only way he now communicated with you was through the legal channels, but he needs his vehicle sorting properly!

cachophrastus said:

Someone asked me for my reply. Some of the photos are repeats taken of the same area. To see the job in context, I would ask Mr. Smith to take pictures showing the whole underbody from front to back. That would tell a very different story and a thorough examination of the vehicle would show that the cavities have been well covered.
This is a vehicle that is 15 foot long and 6 foot wide. So subtracting 10 square feet for the engine that is 80 square feet of extremely rusty floor pan to blast off and then coat. Add another 20 square feet for the chassis box sections, rear axle etc. Then there are about 60 square feet of cavities to coat, box sections, wings, sills etc.etc.

The photos should be seen in that context. They are really a very small area compared to the total and my terms and conditions make clear that I don't cover 100% My terms and conditions state:

"....While I am always trying to achieve 100% coverage, this cannot be guaranteed and customers will have to accept 99% coverage. In practise this means that when you take your vehicle to have a new exhaust fitted you may see a few dry spots, usually no bigger than a coin. If this is unacceptable, I am willing to spend an extra hour or so chasing the last 2 or 3 dry spots to ensure 100% coverage but I will have to charge an extra £100. (You also have the option of making a note of these dry spots and bringing the car back to me for free touching up)...."

As for the damaged fuel pipe. If you bring a rusty old heap to have the rust blasted off and my pressure washer finds rot, it finds rot. End of story. Better to know that it was rotten so that it can be replaced or welded. Do you think I am going to pussyfoot around and say "oh no, must turn my pressure washer right down otherwise I'm going to make holes". Get real!

Occasionally, something gets missed. You bring it back - I rectify. It's set out in my terms and conditions which state

"...If, for some reason, you are dissatisfied with my work you can bring your vehicle in for inspection and rectification if necessary. My decision on what rectification needs to be done will be final. No refunds will be given in any circumstances. If you do not accept these terms and you are not prepared to bring your vehicle in for rectification in case of problems, please do not proceed with your booking."

You don't go on the internet and do your best to damage my business. You bring the vehicle back. End of story. Now get a life!

Click to expand...

This is the exact problem , yourself , you can't accept the job you've done is appalling. Occasionally something gets missed ? Really?? You haven't just missed "bits" you haven't even attempted to do them. Whole sections, front cross member has nothing on, the rear valance, inside the cavities you say you inject haven't been touched, it's not one bit or a minor oversight , it's blatantly not done yet paid for , I could go on but it's pointless, and the pipe broken has cost me £117+vat just for the part, but that's my fault !! It's incredible, your a law to yourself and unfortunately delusional. This is why really you should not be trading and taking money from people whom have trusted yourself. It's a shame your allowed to advertise in landrover magazines which is where I first saw your add some ten years ago.

Richie24hr said:

This is the exact problem , yourself , you can't accept the job you've done is appalling. Occasionally something gets missed ? Really?? You haven't just missed "bits" you haven't even attempted to do them. Whole sections, front cross member has nothing on, the rear valance, inside the cavities you say you inject haven't been touched, it's not one bit or a minor oversight , it's blatantly not done yet paid for , I could go on but it's pointless, and the pipe broken has cost me £117+vat just for the part, but that's my fault !! It's incredible, your a law to yourself and unfortunately delusional. This is why really you should not be trading and taking money from people whom have trusted yourself. It's a shame your allowed to advertise in landrover magazines which is where I first saw your add some ten years ago.

Click to expand...

Makes you wonder.....

1. Who taught him maths..
2. How big is his freaking coin ?

I am afraid for him he doesn't stand a chance in court (in my view) and the Small Claims would take a negative view against him based on his terms and conditions alone. You cannot say what he has said as refunds will always be given where goods/services were not provided.

They also take a dim view of cash jobs I believe... I assume you have an receipt ?

Bottom line is you sort it early on out of court and get money back, or it goes to court and you get additional costs. But you need to be sensible and have formally tried to resolve giving him the chance as its in everyone's interest to resolve cleanly and quickly.

Write him a formal letter giving 2 options... But be clear and concise do not waffle or word it like the first post on here .. You need to cover the terms and conditions and state why you don't think you should use your time/money to return the vehicle, I would say on that one you can clearly state he cannot do the job and cannot be trusted to do it properly.

1. Full/Partial refund for service not provided
(have a think, this is the biggest hurdle and the one for debate.... has he done anything worthwhile, or will it cost you the same again to get completed... He has clearly waxoiled "some" but I would argue that's like someone cutting 2/3 of your hair) You still need to go to another hairdresser and pay for a haircut.

2. Small claims court

Make it clear and then put a date on it... Make it also clear that following this date you may incur costs which you may claim back..In the meantime grab the forms from the website.

http://hmctsformfinder.justice.gov.uk/HMCTS/GetForm.do?court_forms_id=338

and follow the dead easy process

https://www.gov.uk/make-court-claim-for-money

You will not need a solicitor and it will cost £60 for online fee assuming you are claiming 500-1000.

Next start thinking about the form..... you need to start to consider what next for your car...as If it goes to court I would apply for costs of rectifying which means someone has to put it back to how it was (i.e clean fully which is harder than a normal waxoil job)

and STOP MENTIONING THE ****ING PIPE !!!!!!! You don't stand a chance with that one unless he damaged it with undue care and attention.

......the pipe broken has cost me £117+vat just for the part....

Click to expand...

I was not aware of having broken a pipe. What pipe are we talking about exactly? Can we see a photo? Is this a steel pipe which is rotten? Please elucidate.

Richie24hr said:

This is the exact problem , yourself , you can't accept the job you've done is appalling.

Click to expand...

No I don't accept it.
1. This was an extremely rusty car. I spent several hours blasting the rust off. It was exhausting work. The fact that I was still cleaning your car at 7.20 is thrown at me as another damning indictment but if I was a bit late, it was because I had had to spend so much time blasting the rust off. What's more I had not really finished cleaning it when you insisted on taking it away.
2. I don't believe anyone in the country has equipment powerful enough to do this job. I believe that I am the only one. This video tells the story of how I blasted the rust off your car:
http://www.before-n-after.co.uk/mcwaxoyl/index.php?id=63
No-one else can do this.
3. I gave you a ten year guarantee. "If you see any rust coming through the coating, bring it back and have it re-treated free of charge" No-one else gives any kind of guarantee. The bloke whose advert you see underneath gives a 3 year guarantee but he has been claiming for the past two years to have been in business for 10 years when in fact he has only been in business for 4. So how credible is his guarantee? Rustmaster thought they could imitate me. They gave five year guarantees but the guarantee was only valid if you took it back every year to have it "topped up". And they went bust after five years! My guarantees are credible. I have been giving them for 17 years. The few people (with very rusty cars like yours) who have needed guarantee work have just booked into my diary and I have re-treated their car. No drama.
4. With such a rusty car you would almost certainly need to bring it back to have it re-treated under the guarantee at some point. I have £350 of overheads per day and I used 40 litres of material on your car at a cost of £120. So bearing in mind that the car is going to have to come back (perhaps with a different owner) at some point for a free re-treatment I have done your car pro-bono. That means free. (for anyone unlike Mr. Smith whose partner is a solicitor from what I gather.)

Occasionally something gets missed ? Really??

Click to expand...

Yes really! Especially when most of the time in the day is taken up with hours of arduous work blasting off the rust.

You haven't just missed "bits" you haven't even attempted to do them. Whole sections, front cross member has nothing on, the rear valance, inside the cavities you say you inject haven't been touched,

Click to expand...

What front cross member are we talking about exactly? If you are talking about the support for the radiator, no I can't do that if it's really rusty. The pressure washer would damage the radiator. "inside the cavities you say you inject haven't been touched". I used about 20 litres of material to inject the sills, the doors, the box sections, the tailgate etc. so I don't think your account is accurate.

it's not one bit or a minor oversight , it's blatantly not done yet paid for ,

Click to expand...

Have I said I would not rectify any problems? No! I have given around 1,500 guarantees in good faith to customers in the past five years. You want to put me out of business so I can't honour those guarantees. Is this fair? Do you think you are upholding your part of the bargain when I gave you a ten year guarantee? Do you think this is fair to my other customers who are very pleased that my work and the guarantee I give has enhanced the value of their car?

I could go on but it's pointless, and the pipe broken has cost me £117+vat just for the part, but that's my fault !! It's incredible, your a law to yourself and unfortunately delusional. This is why really you should not be trading and taking money from people whom have trusted yourself. It's a shame your allowed to advertise in landrover magazines which is where I first saw your add some ten years ago.

Click to expand...

You are continually whingeing about this broken pipe. I don't know what pipe you mean.(I was not aware of having broken a pipe) Is this a steel part that is corroded and my
pressure washer had exposed the rot? What exactly are we talking about here? Can you show us a picture? In general Land Rovers and Jap 4 x 4's are made to be resistant to pressure washing. Some of them (like those at the Land Rover Experience centres )are actually pressure washed every day. So unless there has been some aftermarket, diy tampering with fuel lines or electric cables, no amount of pressure washing will do any damage. Now if my pressure washer exposes rot, which it usually does on very rusty cars like yours, well that is what it's supposed to do. You take the car away, get it welded and bring it back for me to finish another day. (Even if you live in Durham, that's the price you have to pay). Up till now I have not charged any extra for this but in fact these cars, like yours are being done pro bono and I can't continue to be a sucker like this. That is why I'm instituting a new system where every car has photos taken during the process and are then posted up on their own page on my website for posterity. And classification d) cars like yours and e) cars (which have extensive rot) will have to pay an extra £100 on the day and £200 for re-treatment. At present I am shooting myself in the foot by taking on rusty old heaps like yours was because a) as I explained, I am doing them for free and b) I have the reputation as the go to guy for rusty old heaps whose owners can't really afford to pay me and that is giving my business a poor image. Much better to be known as the go to guy for shiny new Pumas. With the new system I am implementing, there will be a clear differential. If I had done your car under the new system, there would be 12 images of it on my website of before, during and after the process and we would be able to see the amount of work that I put into it.

cachophrastus said:

No I don't accept it.
1. This was an extremely rusty car. I spent several hours blasting the rust off. It was exhausting work. The fact that I was still cleaning your car at 7.20 is thrown at me as another damning indictment but if I was a bit late, it was because I had had to spend so much time blasting the rust off. What's more I had not really finished cleaning it when you insisted on taking it away.
2. I don't believe anyone in the country has equipment powerful enough to do this job. I believe that I am the only one. This video tells the story of how I blasted the rust off your car:
http://www.before-n-after.co.uk/mcwaxoyl/index.php?id=63
No-one else can do this.
3. I gave you a ten year guarantee. "If you see any rust coming through the coating, bring it back and have it re-treated free of charge" No-one else gives any kind of guarantee. The bloke whose advert you see underneath gives a 3 year guarantee but he has been claiming for the past two years to have been in business for 10 years when in fact he has only been in business for 4. So how credible is his guarantee? Rustmaster thought they could imitate me. They gave five year guarantees but the guarantee was only valid if you took it back every year to have it "topped up". And they went bust after five years! My guarantees are credible. I have been giving them for 17 years. The few people (with very rusty cars like yours) who have needed guarantee work have just booked into my diary and I have re-treated their car. No drama.
4. With such a rusty car you would almost certainly need to bring it back to have it re-treated under the guarantee at some point. I have £350 of overheads per day and I used 40 litres of material on your car at a cost of £120. So bearing in mind that the car is going to have to come back (perhaps with a different owner) at some point for a free re-treatment I have done your car pro-bono. That means free. (for anyone unlike Mr. Smith whose partner is a solicitor from what I gather.)

Yes really! Especially when most of the time in the day is taken up with hours of arduous work blasting off the rust.

What front cross member are we talking about exactly? If you are talking about the support for the radiator, no I can't do that if it's really rusty. The pressure washer would damage the radiator. "inside the cavities you say you inject haven't been touched". I used about 20 litres of material to inject the sills, the doors, the box sections, the tailgate etc. so I don't think your account is accurate.

Have I said I would not rectify any problems? No! I have given around 1,500 guarantees in good faith to customers in the past five years. You want to put me out of business so I can't honour those guarantees. Is this fair? Do you think you are upholding your part of the bargain when I gave you a ten year guarantee? Do you think this is fair to my other customers who are very pleased that my work and the guarantee I give has enhanced the value of their car?

You are continually whinging about this broken pipe. I don't know what pipe you mean.(I was not aware of having broken a pipe) Is this a steel part that is corroded and my
pressure washer had exposed the rot? What exactly are we talking about here? Can you show us a picture? In general Land Rovers and Jap 4 x 4's are made to be resistant to pressure washing. Some of them (like those at the Land Rover Experience centres )are actually pressure washed every day. So unless there has been some aftermarket, diy tampering with fuel lines or electric cables, no amount of pressure washing will do any damage. Now if my pressure washer exposes rot, which it usually does on very rusty cars like yours, well that is what it's supposed to do. You take the car away, get it welded and bring it back for me to finish another day. (Even if you live in Durham, that's the price you have to pay). Up till now I have not charged any extra for this but in fact these cars, like yours are being done pro bono and I can't continue to be a sucker like this. That is why I'm instituting a new system where every car has photos taken during the process and are then posted up on their own page on my website for posterity. And classification d) cars like yours and e) cars (which have extensive rot) will have to pay an extra £100 on the day and £200 for re-treatment. At present I am shooting myself in the foot by taking on rusty old heaps like yours was because a) as I explained, I am doing them for free and b) I have the reputation as the go to guy for rusty old heaps whose owners can't really afford to pay me and that is giving my business a poor image. Much better to be known as the go to guy for shiny new Pumas. With the new system I am implementing, there will be a clear differential. If I had done your car under the new system, there would be 12 images of it on my website of before, during and after the process and we would be able to see the amount of work that I put into it.

Click to expand...

come off it, ive a fair experience of waxoyling cars and this pic shows everything,spare wheel hasnt even been dropped

With 'such a rusty car' it mightve paid to actually clean it first. You blatantly havent its there for all to see.
And fair play for offering to re-cover where rust starts to show through, really fair play. But you didn't even clean it adequately and cover it in the first place!

It's past your T's&C's now, way beyond. Its about you advertising a service, being paid for that service and NOT providing it in the slightest. Compare his photos to the ones on your website. He's paid for a job comparable to the ones you advertise and he ain't got it.
Ok forget the pipe, it happens but it's beyond you getting your hands on his car again it's about him getting back what he's owed. As for adding value the only thing you've done is devalue his motor

jamesmartin said:

come off it, ive a fair experience of waxoyling cars and this pic shows everything,spare wheel hasnt even been dropped

Click to expand...

Today it's going in the garage to have the pipe replaced , the rear arch guard will be taken out to do this job, be interesting to see how well the arch is coated. Like he says nobody else could do this job ,lol , ive got to see the funny side to this craziness. All emails between myself and Chris are of this nature , total denial , my local garage couldn't believe what I had paid for this. It is not as rusty as he makes out , its 7 years old not 27.

So here are some scenarios. I'm not saying any of them apply in this case. This is just to demonstrate why my terms and conditions state that a) if there are problems, the car must be brought back for rectification and that if you are not prepared to do this do not proceed with booking your car in b) I don't give refunds under any circumstances.

scenario a) A person without scruples does not want to pay my full price. How can they get me to give a refund? Well they could, when they get home after the treatment remove it in a few places, either with a white spirit soaked rag or a hot pressure wash or some other method. They then take pictures which they use to blackmail me.

scenario b) A person has my treatment done then takes it to a garage straight after for some reason. This garage does rustproofing themselves and see me as a troublesome competitor they would like to get rid of. While the car is in their care they remove some of the coating using the methods outlined above.

scenario c) Someone who has a garage who would like to eliminate me from the competition has a friend. They hatch a plot to set me up. The friend has his car treated and some of the coating is removed using one or both of the methods above.
Other scenarios are possible.

I can assure you that any of those scenarios and many more are possible. For example why did Big Jimmy have his 110 treated and then shout from the rooftops on every internet forum he could find that his brake discs and pads were covered with waxoyl which he discovered when he got home after driving around 1,000 miles? (As I have explained, this would be impossible)

To eliminate the possibility of any chicanery of this sort I put the clause (see above) in my terms and conditions.

I'm not saying that any of these scenarios apply here. But they could, couldn't they? I can't swear that those misses shown in the photos are not genuine. I know that I take great care not to miss any areas. I don't tend to have bad days. I'm a health nut. I don't drink tea or coffee, i don't eat anything with sugar in it and I'm teetotal. I don't go out on the town. I always get 8 hours sleep and I go for a two hour power walk every week. Having said all that, I gave a customer his car 3 days ago and if he had not looked very carefully at everything with a torch, I would not have seen a serious miss (which I put right in 2 minutes). I think something interrupted me while I was doing the job. But this is very unusual. I usually manage to coat everything very thoroughly.

cachophrastus said:

2. I don't believe anyone in the country has equipment powerful enough to do this job. I believe that I am the only one. This video tells the story of how I blasted the rust off your car:
http://www.before-n-after.co.uk/mcwaxoyl/index.php?id=63

Click to expand...

Did you ever remove the diff guards on this car? or just waxoyl over them? as one is clearly visible after the second pressure wash. Sadly you chose not to video the same areas post treatment.

cachophrastus said:

4. With such a rusty car you would almost certainly need to bring it back to have it re-treated under the guarantee at some point. I have £350 of overheads per day and I used 40 litres of material on your car at a cost of £120. So bearing in mind that the car is going to have to come back (perhaps with a different owner) at some point for a free re-treatment I have done your car pro-bono. That means free. (for anyone unlike Mr. Smith whose partner is a solicitor from what I gather.)

Click to expand...

Sounds like your business practice is rubbish and you need to stop taking on work you obviously cannot do correctly due to owners having rusty old cars.

cachophrastus said:

You take the car away, get it welded and bring it back for me to finish another day.

Click to expand...

Did you inspect the car to check for areas that needed welding? after you pressure washed?

cachophrastus said:

there will be a clear differential. If I had done your car under the new system, there would be 12 images of it on my website of before, during and after the process and we would be able to see the amount of work that I put into it.

Click to expand...

So, it will show the areas you did not do? or will it act as an aide memoire and make you check your own work? Maybe a good worklight would help.

Cheers

This is beginning to sound like a broken record.

cachophrastus said:

So here are some scenarios. I'm not saying any of them apply in this case. This is just to demonstrate why my terms and conditions state that a) if there are problems, the car must be brought back for rectification and that if you are not prepared to do this do not proceed with booking your car in b) I don't give refunds under any circumstances.

scenario a) A person without scruples does not want to pay my full price. How can they get me to give a refund? Well they could, when they get home after the treatment remove it in a few places, either with a white spirit soaked rag or a hot pressure wash or some other method. They then take pictures which they use to blackmail me.

scenario b) A person has my treatment done then takes it to a garage straight after for some reason. This garage does rustproofing themselves and see me as a troublesome competitor they would like to get rid of. While the car is in their care they remove some of the coating using the methods outlined above.

scenario c) Someone who has a garage who would like to eliminate me from the competition has a friend. They hatch a plot to set me up. The friend has his car treated and some of the coating is removed using one or both of the methods above.
Other scenarios are possible.

I can assure you that any of those scenarios and many more are possible. For example why did Big Jimmy have his 110 treated and then shout from the rooftops on every internet forum he could find that his brake discs and pads were covered with waxoyl which he discovered when he got home after driving around 1,000 miles? (As I have explained, this would be impossible)

To eliminate the possibility of any chicanery of this sort I put the clause (see above) in my terms and conditions.

I'm not saying that any of these scenarios apply here. But they could, couldn't they? I can't swear that those misses shown in the photos are not genuine. I know that I take great care not to miss any areas. I don't tend to have bad days. I'm a health nut. I don't drink tea or coffee, i don't eat anything with sugar in it and I'm teetotal. I don't go out on the town. I always get 8 hours sleep and I go for a two hour power walk every week. Having said all that, I gave a customer his car 3 days ago and if he had not looked very carefully at everything with a torch, I would not have seen a serious miss (which I put right in 2 minutes). I think something interrupted me while I was doing the job. But this is very unusual. I usually manage to coat everything very thoroughly.

Click to expand...

What on earth are you on about , it's blatantly just not done !! Inside the chassis etc there is nothing , these areas are vast ! How could you look me in the eye and take £800 of me knowing you hadn't even bothered with vital areas , quotes such as "waxoil oozing from the doors, tailgate " isn't possible !! Really Chris ive never in my life come across anybody like you. Let the court decide.

@Richie24hr

If you are going to be using pictures as evidence for anything.

Then I would suggest getting it up on a ramp, taking a few overall pictures, then taking a few mid range photos that show the area concerned with someone holding a pointer at the specific area . Followed by a close up of that specific area, So that others know exactly the areas concerned.

Cheers

cachophrastus said:

So here are some scenarios. I'm not saying any of them apply in this case. This is just to demonstrate why my terms and conditions state that a) if there are problems, the car must be brought back for rectification and that if you are not prepared to do this do not proceed with booking your car in b) I don't give refunds under any circumstances.

scenario a) A person without scruples does not want to pay my full price. How can they get me to give a refund? Well they could, when they get home after the treatment remove it in a few places, either with a white spirit soaked rag or a hot pressure wash or some other method. They then take pictures which they use to blackmail me.

scenario b) A person has my treatment done then takes it to a garage straight after for some reason. This garage does rustproofing themselves and see me as a troublesome competitor they would like to get rid of. While the car is in their care they remove some of the coating using the methods outlined above.

scenario c) Someone who has a garage who would like to eliminate me from the competition has a friend. They hatch a plot to set me up. The friend has his car treated and some of the coating is removed using one or both of the methods above.
Other scenarios are possible.

I can assure you that any of those scenarios and many more are possible. For example why did Big Jimmy have his 110 treated and then shout from the rooftops on every internet forum he could find that his brake discs and pads were covered with waxoyl which he discovered when he got home after driving around 1,000 miles? (As I have explained, this would be impossible)

To eliminate the possibility of any chicanery of this sort I put the clause (see above) in my terms and conditions.

I'm not saying that any of these scenarios apply here. But they could, couldn't they? I can't swear that those misses shown in the photos are not genuine. I know that I take great care not to miss any areas. I don't tend to have bad days. I'm a health nut. I don't drink tea or coffee, i don't eat anything with sugar in it and I'm teetotal. I don't go out on the town. I always get 8 hours sleep and I go for a two hour power walk every week. Having said all that, I gave a customer his car 3 days ago and if he had not looked very carefully at everything with a torch, I would not have seen a serious miss (which I put right in 2 minutes). I think something interrupted me while I was doing the job. But this is very unusual. I usually manage to coat everything very thoroughly.

Click to expand...

the health nut aspect has no bearing whatsoever, its odd you mention it, from the pics especially the one i highlighted it looks like a quick rush job which isnt acceptable at any price let alone 800,im in business and no not every job works out ok **** happens whether its our mistake or other ie you cant allways guarantee parts or products used, but even perhaps saying the truck needed more blasting than anticitipated so not enough time to apply the coating, youd talk to the customer when you realised that and arrange a solution ,its the kind of thing most of us have to do at times, though with someone claiming so much experience id have thought you would already have anticipated the varying conditions of vehicles likely to turn up, though the truck in the pics doesent seem as bad by any means from a lot i see, and couple of hours is more than enough to clean any truck

Landyzone is probably the premier community for enthusiasts, more so than the shiny comics (which I don't read) and a massive potential source of customers for the likes of the business under scrutiny here. That business by its own admissions has guaranteed only one thing - it is unlikely to find any customers here.

Like @jamesmartin Over the last 40 years, I've done a bit of "waxoyling" myself*. Post 154, and 146 are rather good IMHO - not dropping the spare wheel is a **** poor way of "working".

I fully agree that within a short space of time, any one should be sufficiently aware of the state of the vehicle to know how long cleaning it will take. If I was doing any single job, day in, day out, I suspect I'd be better at that single job than the pictures show. This is not my business model, but, from what I know, it appears to be B&A's

I think this thread has run it's course - the job is hopeless, the mess needs stripping off, and a proper job needs doing.

* my Father used to "make" me apply old engine oil and bitumen to the underside of tractors and land rovers "back in the day" - long before waxoil was available! and long before we even had a pit, let alone a ramp. IIRC, no such thing as pressure washers either!

So far I cannot find a bad word against Rustmaster.
Lots of threads across forums about Before & After. Most have comments such as
"Hi,
Please note it is not permitted to make negative posts concerning individuals, companies or other organisations on the Forum so do bear this mind when posting."

I think that says it all.

or look at www.orrp.com

To Mr. Smith,
You claim to be genuine and reasonable.

The fuel pipe I am supposed to have broken and which is costing you £114 just for the part?

Once again I ask you, is it a steel pipe which my pressure washer has revealed to be rotten? If so it's not my responsibility is it? My responsibility is to make sure that I make holes where there is rot. So that would be a try on wouldn't it? So if that is a try on, how can you be a genuine and reasonable person?

@cachophrastus

It seems you do not like answering some questions Post#150.

Cheers

Richie24hr said:

What on earth are you on about , it's blatantly just not done !! Inside the chassis etc there is nothing , these areas are vast ! How could you look me in the eye and take £800 of me knowing you hadn't even bothered with vital areas , quotes such as "waxoil oozing from the doors, tailgate " isn't possible !! Really Chris ive never in my life come across anybody like you. Let the court decide.

Click to expand...

I know perfectly well that I injected the chassis members, the sills, the doors and the tailgate. I used around 20 litres of material for that. Regarding looking in the eye, I noticed that you had great difficulty looking me in the eyes. Re: waxoyl oozing, 1. It does not ooze in cold weather, only in hot weather. 2. I did not use waxoyl, I used CR coating.

Re: my competence and honesty, I have been doing this for 30 years. I don't think I would still be doing it if I was incompetent or dishonest.
You have shown us some pictures. Smithy thinks that the one of the rear hangers and the axle show mud. They don't. They just show how terribly rusty the car is. My pressure washer can only remove so much.

I have to say that I have some doubts about your honesty given that you are trying to make me pay for a rotten part. As I outlined above it would be a simple matter to use a hot jet wash to remove some of the coating, especially straight after the treatment before it had properly set. And you took it to a garage straight after the treatment didn't you? Ostensibly because of the broken fuel pipe. But we have seen no pictures of this "broken fuel pipe". Why is that? Is there really a broken fuel pipe?