cachophrastus
Member
I'm trying to answer all relevant questions but I am very busy. I will scroll through later on.
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I'm trying to answer all relevant questions but I am very busy. I will scroll through later on.
Shimsteriom
Master Procrastinator
Yeah, cut him some slack guys, he's trying to Waxoil a customers chassis!
Iancorky
Well-Known Member
blue beasty
Leaks an prone to bits dropping off
Now I'm confused, are we supposed to believe the OP took his vehicle to another garage and had waxoil steamed off so he could take photos and pretend that the job wasn't done properly?
Customer Service that seems to consist of total denial of a p1ss poor job and implying the customer is not only lying but trying to pull off some elaborate con is a very strange business model.
The 'service' you supplied is embarrassingly poor and your response is shameful.
Customer Service that seems to consist of total denial of a p1ss poor job and implying the customer is not only lying but trying to pull off some elaborate con is a very strange business model.
The 'service' you supplied is embarrassingly poor and your response is shameful.
neilly
Well-Known Member
But, as you may have noticed BnA appear to have a problem with people trying to steal their identity using google etc, and taking their customer base. Have a read of his website, fascinating stuff. As he is the only one who can do what he does in the country , I can only assume that there is an elaborate scheme to try and knock his business and take all his customers in the future by a conglomerate of people who will set up franchises to do the same thing across the World.
Or it was just a terrible job and his service at he time and afterwards sucks.
Cheers
blue beasty
Leaks an prone to bits dropping off
Richie24hr
Member
The pipe in question will be fitted tonight , i will photo that , receipt and well see whats ' behind the arch.
before I posted on here I tried to sort with Chris, as you can imagine the emails from him mirror this but with added criticism and hostility. He' s unbelievable. Its actually embarrassing.
Iancorky
Well-Known Member
Tin foil chassis wrapping is the next big thing
Ooooooooooooo - do you have a link?
cachophrastus
Member
So you still have not answered my questions about the pipe. Is it steel? Is it broken because it's rotten and my pressure washer exposed the rot? Or is it plastic and my pressure washer dislodged it? (If so that would be a first) Where is it exactly?
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cachophrastus
Member
It is easily sorted. If you think there is a problem, bring back and I rectify whatever you think is wrong. Why is that so difficult? You can live with the problems if I reimburse you? They can't be that bad then. Sorry, I can't live with a car where the owner thinks there is a problem with my work. It has to be put right.
I think you have an agenda (not sure what it is yet). 1. This fuel pipe try on is very fishy. 2. I know I injected all the cavities. Do you remember me telling you that the sills on the car are huge and took an enormous amount of material? 3. You take everything and try and portray it in the worst possible light. For instance the business about taking 20 minutes to tell you about the local attractions. In fact it was about 5 minutes. It takes about 20 minutes to greet the customer, show them where to get petrol when they come back, show them where they can "get the best breakfast they ever ate just five minutes away", do a check sheet on their vehicle (and that took some time on yours to mark down all the rusting stone chips!), do a check sheet on my courtesy car, show you the controls, where the fuel filler cap is, where the spare wheel is. Only then do I show you the information pack with maps, leaflets etc. and that takes about 5 minutes.
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cachophrastus
Member
I keep asking this but you never answer: exactly what did I do to the fuel filler?
Why are you posting on here anyway? Do you think it will force me to give you a refund? I made it quite clear to you before you started posting on here that that was never on the cards and that the only recourse was to bring the vehicle back for rectification.
cachophrastus
Member
This is what the fuel filler neck looks like:
http://www.ebay.com.au/itm/Genuine-...ipe-Hilux-2005-2015-77201-0K110-/262733896123
If that is the part I could only have broken if it was rotten and my pressure washer exposed the rot. So who thinks expecting me to pay for a new one is a try on?
Also, photo image 4. There is virtually no corrosion on this. What part of the car is this?
http://www.ebay.com.au/itm/Genuine-...ipe-Hilux-2005-2015-77201-0K110-/262733896123
If that is the part I could only have broken if it was rotten and my pressure washer exposed the rot. So who thinks expecting me to pay for a new one is a try on?
Also, photo image 4. There is virtually no corrosion on this. What part of the car is this?
Iancorky
Well-Known Member
No idea, why not ask the person who runs the Small Claims Court, coz I think ultimately that will be where blame is apportioned
Richie24hr
Member
At the garage now , not a drop of waxoil behind the splash guard or in the arches , !!!, having pipe replaced
Attachments
All of these threads on every forum follow the same pattern.
Pictures of shoddy work followed by denial and reports of threatening behaviour. Insistence that the car is returned for rectification when all the customers state that the work is so shoddy, that they dont trust the company anywhere near their vehicle.
This is followed by loss of business.
The only way to resolve this is trading standards, or possibly small claims court who will arbitrate. Cheap and effective.
Pictures of shoddy work followed by denial and reports of threatening behaviour. Insistence that the car is returned for rectification when all the customers state that the work is so shoddy, that they dont trust the company anywhere near their vehicle.
This is followed by loss of business.
The only way to resolve this is trading standards, or possibly small claims court who will arbitrate. Cheap and effective.
Richie24hr
Member
I wouldn't want him touching my vehicle again , i am sorry this has dragged out like this, as can be seen no coverage behind splash gards and on the arches. Basically his work is sub standard, with the job I paid for and the new pipe as pictured it has cost £1000 as well as fuel etc. He should not be allowed to advertise in any magazine.
Attachments
cachophrastus
Member
I have a problem with picture no. 2
https://www.landyzone.co.uk/attachments/20171127_145033_resized-jpg.135847/
The misses don't fit the spray pattern from my gun. Look at the misses on the axle. The spray from my gun comes out in a flat cone. A well positioned pull of the trigger could cover half the axle and the diff. Yet the "misses" are little patches which the spray pattern would not make. Also, the spray pattern on the spring hanger does not look right to me. I would turn the "cone" vertical to spray the spring hangers and it would easily cover the whole of the spring hanger.
Don't get me wrong, the job may not be perfect. (Difficult to achieve perfection!). There may well be some missed bits. But my terms and conditions make clear that I don't claim to cover 100%. Also, the Toyota Hilux is not all that familiar to me. I only do one or two a year.
https://www.landyzone.co.uk/attachments/20171127_145033_resized-jpg.135847/
The misses don't fit the spray pattern from my gun. Look at the misses on the axle. The spray from my gun comes out in a flat cone. A well positioned pull of the trigger could cover half the axle and the diff. Yet the "misses" are little patches which the spray pattern would not make. Also, the spray pattern on the spring hanger does not look right to me. I would turn the "cone" vertical to spray the spring hangers and it would easily cover the whole of the spring hanger.
Don't get me wrong, the job may not be perfect. (Difficult to achieve perfection!). There may well be some missed bits. But my terms and conditions make clear that I don't claim to cover 100%. Also, the Toyota Hilux is not all that familiar to me. I only do one or two a year.
blue beasty
Leaks an prone to bits dropping off
Perfection is indeed difficult to achieve.
Can't be bothered, half arsed botch job may be worth aiming for
cachophrastus
Member
No coverage behind plastic wheel liners because they don't need it. There is no corrosion in the pictures you have posted. Here is some email correspondence between us:
you wrote:
"will the arches behind the plastic gaurds and the cills be treated ?"
>>>>I don't take the plastic guards off. I can generally spray behind them pretty well with a long nylon wand. Wheel arches used to be a terrible rust trap on vehicles due to abrasion caused by wheels through stones and water up like a grinding wheel. With plastic liners this is absolutely no longer a problem. Kein problem. Niente problema.
You cannot be the genuine person you portray yourself as because putting aside anything else you are trying to get me to pay for a rotten part.
1988smithy
Well-Known Member
It's a ladder chassis with leaf sprung rear axle and coils on front. It ain't friggin rocket science is it.
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