Someone asked me for my reply. Some of the photos are repeats taken of the same area. To see the job in context, I would ask Mr. Smith to take pictures showing the whole underbody from front to back. That would tell a very different story and a thorough examination of the vehicle would show that the cavities have been well covered.
This is a vehicle that is 15 foot long and 6 foot wide. So subtracting 10 square feet for the engine that is 80 square feet of extremely rusty floor pan to blast off and then coat. Add another 20 square feet for the chassis box sections, rear axle etc. Then there are about 60 square feet of cavities to coat, box sections, wings, sills etc.etc.
The photos should be seen in that context. They are really a very small area compared to the total. As for the damaged fuel pipe. If you bring a rusty old heap to have the rust blasted off and my pressure washer finds rot, it finds rot. End of story. Better to know that it was rotten so that it can be replaced or welded. Do you think I am going to pussyfoot around and say "oh no, must turn my pressure washer right down otherwise I'm going to make holes". Get real!
Occasionally, something gets missed. You bring it back - I rectify. It's set out in my terms and conditions which state
"...If, for some reason, you are dissatisfied with my work you can bring your vehicle in for inspection and rectification if necessary. My decision on what rectification needs to be done will be final. No refunds will be given in any circumstances. If you do not accept these terms and you are not prepared to bring your vehicle in for rectification in case of problems, please do not proceed with your booking."
You don't go on the internet and do your best to damage my business. You bring the vehicle back. End of story. Now get a life!