hi paul , no probs glad to help .. make sure car battery is fully charged also fit new fob batteries then go through the whole e.k. a. set-up then the re sync set-up as i showed you then see what happens . the worst senario is get it over to carriages autos and ask them to put the gems syncmate on it and clear all the faults ,,let me know how you get on ,im away now for a couple of weeks so will check the website whilst im away ,,cheers for now have a good weekend ....mozz