thequeenscheese
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Warranty work doesnt have to be done at main dealer thats incorrect and you missed tyres from your list..
If you dont have the info then dont state you will do the job this is an argument you cant win the outcome will always be if the merchant did something wrong because of a poor knowledge base and it causes harm tgey will be liable its as simple as that.
Unfortunately not for the op as he hadnt kept to the servicing recommendations.
So agian the comment is irrelevant
If you dont have the info then dont state you will do the job this is an argument you cant win the outcome will always be if the merchant did something wrong because of a poor knowledge base and it causes harm tgey will be liable its as simple as that.
Unfortunately not for the op as he hadnt kept to the servicing recommendations.
So agian the comment is irrelevant
Warranty work doesnt have to be done at main dealer thats incorrect and you missed tyres from your list..
HAHAA Finaly uve got it but its not an ideal world its the world a court would take simple..So in your ideal world....
"Hello, I would like new tyres please"
"I am sorry, I dont have vehicle-specific knowledge of your models requirements, so I cant sell you tyres."
We have adequately covered this above.
"Hello, My car overheats, I think the radiator is leaking"
"I am sorry, I dont have vehicle specific knowledge on how to bleed your models cooling system, you will have to go to the main dealer"
Do you know where all the bleed screws are on a 2012 RangeRover? 2003 Focus? What about a 1997 Saxo? What about a 1971 Cortina? There is no big reference book "Bleeding Procedures 1964-2014" under the counter. Unless the garage worker happens to have specific knowledge of the car infront of him, he has to give it his best guess and his general experience, which is often not all that accurate.
"Can you fit new windscreen wipers please?"
"No, sorry, I dont know how to set the wipers to their "service" position so the arm clears the bonnet and can be raised up, try the man dealers down the road"
Did you know that on a Citroen C2, you have to flick the ignition on and off then hold the wiper stalk in a certain position for a certain time to set the wipers in a vertical position, otherwise if you raise the arms without doing this you risk scratching the paint on the back edge of the bonnet? The guys offering wiper fitting at Halfords dont sit in a classroom for several months before they started working there learning this stuff..."now today we will reach the letter C - so will look at models from Caterham, Citroen, Chrysler....."
ha i like your thinking get the range rover boys on board..All this talk of whether the tyre shop was liable/wrong, the only thing we've agreed on is that you go to a specialist - so any solicitors out there? Maybe a repost into the Range Rover forum is needed
ha i like your thinking get the range rover boys on board..
the fact still remains however that the tyre place should have known the ins and outs of their job..
the doctor would ask so yeah he would be liable too if ya said i am..I not checked this thread for a few days and my word there has been some debate.
I look at it like this... you go to the doctors because you have an itchy rash in an awkward place. The doctor prescribes a dose of penicillin, but two days later you are in intensive care with amphilactic shock because you are allergic to it. How was the doctor to know about that unless you told him? A common condition affecting hundreds, but how could he know....?
Back to the case being debated, I still think that his knackered drivetrain is more likely to have come from him fitting different types of tyre rather than the tread differences. I know tread differences can cause it, but different tyre types of the same notional size (even from the same make) can have very different measurements.
I recently had 2 tyres changed at a 4x4 specialists and I had to tell them to put the new ones on the rear! He said he had never heard that they should go that way. Shocked me when this man has been working on mainly land rovers for nearly 30 yes!! And I only knew that they had to go that way round from reading it on here.
I'm not disputing that the discussionhave progressed past the op's issue to a shoukd the garage know issueMaybe, maybe not. The very fact that the vehicle had 2 new but different tyres fitted, then checked over by a third party, before it was driven 400 odd miles while making a funny noise, kinda discounts anything the original tyre fitter did. I suspect that the courts will say much the same.
Id say not much of a "specialists" thenI recently had 2 tyres changed at a 4x4 specialists and I had to tell them to put the new ones on the rear! He said he had never heard that they should go that way. Shocked me when this man has been working on mainly land rovers for nearly 30 yes!! And I only knew that they had to go that way round from reading it on here.
can a mod please lock this topic now, it's doing my frigging head in
I agree he wont win if it gets to court and tbey send representatives as you say too many other contributing factors..
Im just ttying to educate a few that tbe garage/tyre shop should also know anything that required for every vehicle regards fitting
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