Richard 039
New Member
- Posts
- 9
- Location
- Surrey
Snake under the seats ?
Midget ninja in the cubby box ?
Bear trap on the roof ?
I haven't voted I'm just being awkward
Snake under the seats ?
Midget ninja in the cubby box ?
Bear trap on the roof ?
I haven't voted I'm just being awkward
Did you install the ProacTrac? If so, how has the owner got on with it please?I have been asked to fit a Proactrac tracker for someone. They're sold by the peeps who sold the Defender Defender trackers. Looks to be a revised product which will work on 4G. Wondering if anyone already has one?
Product - proactrack
www.proactrac.co.uk
Yes. It's an update to the older version they sold which was 2g. This new one is on 4g. Same company who did defender defender, gloucester lr main dealer. They're offering existing custoners a discount if they purchase the new unit. Seems to be working ok.Did you install the ProacTrac? If so, how has the owner got on with it please? I wouldn’t mind ‘a chat’ about this company.
Thank you. Really sorry for my tardy reply. I’ve only just seen it. I know everyone is very cagey about revealing info about security devices. I’ve had problems with one particular aspect of ProacTrac. You can set it to send you text alerts or make your mobile ring for certain ‘events’……ie so you wake up in the night or hear the alert wherever you are, BEFORE your pride and joy is actually gone, unlike a pure tracker. These SMS/phone call functions didn’t work on one unit, right from installation. They worked on a replacement unit for a short while. Then they stopped and stayed stopped. Another owner’s unit stopped sending texts at precisely the same time. I can’t expect you tell me whether your owner is getting texts for what is for me personally, just about the most vital function of the ProacTrac. All I can really say is that the alerts on the App work so long as the app is left open. Anything set on SMS or CALL doesn’t work. I know of someone with the older Defender Defender who has never received a vibration alert. I have suggested to the company where the problem may lie, but in my personal opinion, they are less than helpful in this regard because my suggestion appears to be disregarded. This is my personal perceived experience and in no way infers that other clients receive anything other than superlative service.Yes. It's an update to the older version they sold which was 2g. This new one is on 4g. Same company who did defender defender, gloucester lr main dealer. They're offering existing custoners a discount if they purchase the new unit. Seems to be working ok.
We can talk privately via pm. I have access to his online tracking account that works. Shows position etc. I will bug them if it doesn't provide the features they say it does. They took away email alerts from the def def unit which annoyed him as emails can automatically be forwarded to many other emails, unlike notifications on yer phone which thry claim replaces the need for email. I will get him to test battery disconnection to see if it rings his phone. I know they had loads of problems with the def def comms. Also position jumping around showing the tracker suddenly hundreds of miles away. Some owners refused to pay subscriptions. I didn't realuse they were independent. They paint a picture of being different. They don't seem to be able to update or correct their own web site. We will be asking for a full refund if it doesn't work and smalls claim court if they can't fix it. They ring a provider to ask them to control/update/enable etc on their behalf.Thank you. Really sorry for my tardy reply. I’ve only just seen it. I know everyone is very cagey about revealing info about security devices. I’ve had a ton of problems with one particular aspect of ProacTrac. You can set it to send you text alerts or make your mobile ring for certain ‘events’……ie so you wake up in the night or hear the alert wherever you are, BEFORE your pride and joy is actually gone, unlike a pure tracker. These SMS/phone call functions didn’t work right from installation. Then they did work for a short while. Then they stopped again and stayed stopped. It’s not just me. Another owner’s unit stopped sending texts at precisely the same day and time. One other’s has never worked. I can’t expect you tell me whether your owner is getting texts for just about the most vital function of the ProacTrac. All I can really say is that the stuff involving the actual App works so long as the app is left open. Anything set on SMS or CALL doesn’t work, and it’s not just me. I personally know of one other and someone with the older Defender Defender.
The company, Defender Defender Ltd is separate from Gloucester LR (independent not a JLR main dealer). Two of us suspect we’ve tracked down where the fault lies with this device, and have told the company, but they are ‘much less than helpful’.
I was hoping someone else on here might have one of these and would be prepared to swap notes. There is much to discuss that I don’t want to write in the public domain.
Thank you. Really sorry for my tardy reply. I’ve only just seen it. I know everyone is very cagey about revealing info about security devices. I’ve had a ton of problems with one particular aspect of ProacTrac. You can set it to send you text alerts or make your mobile ring for certain ‘events’……ie so you wake up in the night or hear the alert wherever you are, BEFORE your pride and joy is actually gone, unlike a pure tracker. These SMS/phone call functions didn’t work right from installation. Then they did work for a short while. Then they stopped again and stayed stopped. It’s not just me. Another owner’s unit stopped sending texts at precisely the same day and time. One other’s has never worked. I can’t expect you tell me whether your owner is getting texts for just about the most vital function of the ProacTrac. All I can really say is that the stuff involving the actual App works so long as the app is left open. Anything set on SMS or CALL doesn’t work, and it’s not just me. I personally know of one other and someone with the older Defender Defender.
I was hoping someone else on here might have one of these and would be prepared to swap notes. There is much to discuss that I don’t want to write in the public domain.
A’h, very interesting. Thank you. Will look at how to PM you later on.We can talk privately via pm. I have access to his online tracking account that works. Shows position etc. I will bug them if it doesn't provide the features they say it does. They took away email alerts from the def def unit which annoyed him as emails can automatically be forwarded to many other emails, unlike notifications on yer phone which thry claim replaces the need for email. I will get him to test battery disconnection to see if it rings his phone. I know they had loads of problems with the def def comms. Also position jumping around showing the tracker suddenly hundreds of miles away. Some owners refused to pay subscriptions. I didn't realuse they were independent. They paint a picture of being different. They don't seem to be able to update or correct their own web site.
They ain't perfect. The one me friend had would randomly stop working. Especially if you tried to track it on the web while moving. They can thenselves but they can reset the problem if it fails while they're tracking it. You can't. After refusing to continue the subscription and their threats because of this they cut it oft. Each month they send an email conformation the unit is working but dun't say when said test took place. So you can't argue with them when its intermittently working. Email conformation the unit was working continued after they cut it oft.Or just Skytag and be done with it https://www.skytag-gps.co.uk/
They ain't perfect. The one me friend had would randomly stop working. Especially if you tried to track it on the web while moving. They can thenselves but they can reset the problem if it fails while they're tracking it. You can't. After refusing to continue the subscription and their threats because of this they cut it oft. Each month they send an email conformation the unit is working but dun't say when said test took place. So you can't argue with them when its intermittently working. Email conformation the unit was working continued after they cut it oft.
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