Noisy new Defender

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ZeDefender said:
Eggsactly!

Nicola - the best Public Relations you can do is get someone (useful) from LR Surgical Support to join and help on this public forum. I'm guessing that sounds a little frightening for PR but actual relationships with the public are GOOOOD...
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Have to say - this is spot on

I can picture some LR meeting where 'wouldn't it be a great idea if someone joined the largest and best LR community..........' was uttered and everyone nodded.

It was in fact a good idea, but can only work with true 2-way open interaction and a willingness on LR part to share and be open.

IF LR are serious about joining us - and whilst I absolutely agree with Mints that life has just been fine without them (well at least in my 7 months:eek:) - I'll stick my neck out and say that they could make a useful contribution, particularly for those with the newest Landys - surely they now need to put forward someone with the seniority or experience (the two don't always go together!) and freedom to work with us.

I'm sure Nicola is a charming lass, but thus far it's all been a bit of a disaster.

I'd like to see a new LR person step forward, introduce themselves properly and share exactly what they are willing to do or not do for us

Speech over!
 
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Station House said:
I'd like to see a new LR person step forward, introduce themselves properly and share exactly what they are willing to do or not do for us

Speech over!
Click to expand...

In fairness, I think Nicola has already tried to make it clear what she is willing to do and not do.

I suspect our response was not what was expected and hopefully they're all having a damn good think about how things could be improved. ;)
 
Bromsgrove Defender said:
In fairness, I think Nicola has already tried to make it clear what she is willing to do and not do.
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Fair point Bromsgrove - that will be sweet f a then

Not disagreeing with you pal - I just don't see the value of her offering to have people ask for advice, and all she wants to do is collect it and share it within LR

Accept that it might be helpful for LR to gauge what issues we're having or what is being said about their brand/models, but it sure doesn't help the perosn with a problem looking for help!

I was hoping (probably stupidly) that the 'new improved Nicola' might be able to do somewhat more:doh:
 
just looked at her profile... :eek: says she was PMing someone.... what a surprise unless one of you guys have asked for a date.. or even some private technical advice? :D ;)
 
Maybe this might explain.........

Working with LR and for LR are not the same....

"We take existing contact centres and improve their effectiveness, integrate them with your business and champion the customer.
These centres range from five to fifty experts, delivering full customer support that delivers an optimum customer experience that can reach every touch point of the customer journey. We save things when they have gone wrong, restoring loyal and driving future sales.
xxxxxxx provide an insourcing solution to further align with our client’s business. Being on-site at the client’s premises further cements a successful partnership, enables the team(s) to truly immerse themselves in the client’s business and become real brand advocates.
There are many types of pre and post sale services managed within these centres including lead generation, enquiry management, first time resolution, brand welcome, concern resolution, policy & goodwill management, complaint management and customer loyalty.
Each centre is supported by a range of specialists who provide business intelligence, learning and development, workforce planning and quality assurance assistance to ensure the appropriate knowledge and skills are developed to provide our client’s with a customer experience programme that excels customer expectation."
 
strange how she wants be part of the community but is never around after 5pm.. she probably works 9 till 5. :rolleyes:


can we find out if she on here from work? :confused:
 
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