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Dont I know it but dealing with blatent liars like that they just hang up on you accusing you of abusing them and i wont talk to you any more and then saying that they have not recieved emails. There must be a lost email office somewhere out there in the universe where all lost emails end up .
You can send e-mails with a read receipt on them, so when they are opened and read their computer tells yours that they have done so ...