land rover i hate the dealers

L

love em and hate em

New Member

Posts

11

• Nov 22, 2005

• #1

my 90 is off the road again its a 54 plate with 31000 on the clock and its been at the dealer 4 times in a year the last 3 have been for the same problem ive told them whats up and they dont sort it. its got to the stage we have rejected the landy and are thinking about a nissan does any one else have these problems with dealers or is it just a one off

 

T

tdi_nush

New Member

Posts

32

• Nov 22, 2005

• #2

I lost count of the number of times my disco went back for the same problem with leaks around the windscreen. 5 years later and I discovered it was the sunroof drains and despite this being a known and unsolved problem since it was 1 week old, I now have to fix it myself.

Apparently, the dealer assumes all punters are stupid. LR dictate that they must be able to reproduce the problem before they'll order any parts (very strict for warranty repairs I believe since if the LR procedure isn't followed LR won't pay the dealer) - very often parts are not in stock; so you have to take it back again. Generally they also dont seem to try very hard to fix stuff if it's not blatently obvious.

Sorry to negative. I love my Disco & Defender but my main dealer is appalling.

 

Tatooboo

New Member

Posts

873

Location

I live in the Girona area of Spain

• Nov 22, 2005

• #3

Tell them to come to spain and how the SPANISH DEALERS operate...check out my thread in the frelander forum ...strange rumble on a freelander? and you wil se what i mean .
Thanks
TATOOBOO

 

Fired-up

New Member

Posts

99

Location

Garden of England

• Nov 23, 2005

• #4

Remind me, what was the problem?

 

L

love em and hate em

New Member

Posts

11

• Nov 29, 2005

• #5

the gear box clicks badly coming down the gears and also theres a loss of sinc in 1st and 2nd

 

james231410

Member

Posts

87

• Nov 30, 2005

• #6

My friend received a quote from his local Land Rover Dealership for wiring up two spotlights ( spots NOT included)

GBP 258.00 ( incl VAT). He even phoned back to check he had not misheard.

 

scott110

New Member

Posts

345

Location

Farnham, Surrey

• Nov 30, 2005

• #7

Wow - wish i could charge £258 per hour lol!!!!!

 

L

LandRoverHampshire

New Member

Posts

1

Location

Braishfield, Hampshire

• Dec 1, 2005

• #8

love em and hate em said:

my 90 is off the road again its a 54 plate with 31000 on the clock and its been at the dealer 4 times in a year the last 3 have been for the same problem ive told them whats up and they dont sort it. its got to the stage we have rejected the landy and are thinking about a nissan does any one else have these problems with dealers or is it just a one off

Click to expand...

THE DEALERS AROUND HERE IN SOUTHAMPTON ARE AN ABSOLUTE NIGHTMARE TOO. NO SERVICE WHATSOEVER. EVERYTHING IS OUTSOURCED AND YOU END UP WITH SOME NUTCASE REPAIRING YOUR CAR.
I WANTED TO BUY A NEW ONE AND THEY WOULD NOT BOTHER AT ALL TO CALL ME BACK, THEY OFFERED ME ONE CAR AFTER 7 DAYS. NO SERVICE
AT ALL AND UNFRIENDLY. I WILL NOT BUY A LAND ROVER IN SOUTHAMPTON

 

Gecko

New Member

Posts

29

• Dec 1, 2005

• #9

Hi, bought my first Land Rover recently from James French in Standlake, Oxfordshire. They arent a registered Land Rover dealer but only appear to deal and service Land Rover vehicles.

Personal service as well as car service is excellent. Been back a few times for various things and never a problem, they even showed me what they changed when the clutch went last Sunday. Basically turned up unannounced Monday morning limping my Landy into the forecourt and they got it back on the road for me by Tuesday evening, even had a courtesy car to run around in.

http://www.james-french.co.uk/

Never had any dealings with an approved Land Rover dealer but James French gets my vote. Steve who runs the garage down there is only too happy to chat and advise about all things Land Rover.

 

james231410

Member

Posts

87

• Dec 1, 2005

• #10

....the Main Dealers dont like the people who drive the 'real' Landrovers. They know we have worked out how to form clubs,groups,source parts at 10% of the price - so once they have sold us the car they consider us as low value. They like to spend the time on the housewife Range Rover Sport drivers ( what IS the point of that model? )..who will come back and spend their money without thought.

 

matto

New Member

Posts

73

Location

Warwickshire

• Dec 1, 2005

• #11

I hate all car dealers,New and secondhand but the beauty of Landrovers is they are easy to work on,parts are easy to get and i love working on them myself but open the bonnet to the wifes Honda civic and just forget it....