island 4x4

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RangeRoller dt said:
Paddocks spares always been very fast with me. Tracking good too. I’ve failed my mot, ordered the parts, they arrived in time to fit for the retest later that week. Back box was dented somesuch but they were cheap and quick so I didn’t mind
Was before all this lockdown though
Click to expand...
They have a ' max orders for the day' thing going on at the mo.
If that max has been reached you can't order nowt and have to try again tomorrow , bit like trying to get a doctor's appointment round here.
 
Flossie said:
I tried to order £80 worth of stuff online last night with them. Tried to checkout as a guest cos I couldn't remember my password but it wouldn't let me saying I already was registered when I entered my email so went back to log in as an existing customer but clicked on ' forgotten password' and received notification that a password reset has been sent to my email.
No reset received by 11pm so tried again and still no joy so I gave up and got the stuff off eBay instead.
Cost me about £4 more but had a notification from the seller that it's all been posted this morning.
Paddocks have a very strange set up in operation at the moment so I couldn't use them.
Still no password reset received from island 24hrs later.
Click to expand...

Spam / junk folder?
 
Called this morning and the call was not answered
I sent another e-mail asking to process the order or refund the money so I can order from another company, getting a bit fed up of them now.
Next step will be to contact Master card and report it and ask them to refund the money.
 
Flossie said:
My password reset came through this morning. The parts I ordered elsewhere instead also came this morning- foundry4x4 my new go to supplier.
Click to expand...
Interesting, it's hard to find a really reliable supplier with good prices.
I used LR Direct a few times now and they have been pretty quick, the also have a good range of parts, at different prices, but their site is not the best for locating what you need.
I discovered the britpart XD parts, which are original part quality, and reasonably priced, I will be using them more in the future.
 
I've just ordered my two front sensors from island as they are now sending to Europe.. Yey! I've had no problem from them.... Fook.. Said it now:rolleyes:
 
Latest episode
Tried to call them a couple of times again today phone rings until it cuts off but no reply.
So mailed them and pointed out the facts, and requested a reply, but also pointed out that if they continue to ignore me then I will contact the card company and tell them that they are either refusing to supply me or have ceased to trade, and request a refund.
 
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