How Do You Communicate?

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kelvin

New Member
Posts
4
I've been a Land Rover owner with 5 new LRs in the last 15 years - but never again! I've now experienced their attitude to customers if you have a complaint. It is impossible to speak to anyone at Land Rover if you have a problem and their customer care is non existant. Does anyone know how to get a response from them? I've left messages with their callcentre, I've sent faxes, I've tried their callback service but nobody ever calls back and you can't get past their callcentre. Messages passed to their senior executives go unanswered. A very sad situation. Would appreciate a phone number if anyone has one! Perhaps a call to BBC Watchdog is the only way to get a response?
 
lr aint the only peeps like that - from wot i have heard most manufs are the same.

yu need to speak to Kelvin in "General Land Rover Talk" - he has the same problem:p
 
aye or get kelvin in general land rover talk to speak to kelvin in the gaylander bit
ma mate kelvin know unuffer kelvin who has the same problem as gaylander kelvin. . . . .soo i fink they [kelvins ]should all talk to the lr kelvin about . . . .um i fogit wot it twas now. . .i'll talk wiv ma mate kelvin ta find out wot it twas agin . . . .;)
 
Thanks, got a direct phone line no. eventually and problem now hopefully resolved. However, now firmly of the view that callcentres should be banned......
 
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