Goodwill gestures

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I fink the OP owes us an answer. They should at least reply to confirm if replacing the auto gearbox solved the problem or not. It's not much to ask. Sadly some do dissappear.
 
Hippo said:
I fink the OP owes us an answer. They should at least reply to confirm if replacing the auto gearbox solved the problem or not. It's not much to ask. Sadly some do dissappear.
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Many think forums are like FB, then wonder why they get little sympathy when they get up tight.
 
Good result on the gearbox, shame about the brakes sounds like they were trying to get some money back of you :mad:
independent inspection does not sound unreasonable going by the brakes.
 
Scotmum said:
Took to our local LR garage for its service this week - they said front discs so worn & corroded they need replaced (weird not picked up at other garage). But even better, the front brake pads also need replaced!!!
I asked for them to double check and send video. Which they did.
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I'd get VOSA involved (or whichever official regulator is appropriate) to inspect the work done by the main dealer on the brakes. But needs to be done before the second garage does any work on them. They will come down on the rogue dealer like a ton of bricks. And give you the argument to claim your money back.
 
Scotmum said:
Too late as work already carried out. They did provide a video prior to the work perhaps that would be evidence. Both were Landrover garages. Would Motor Ombudsman be of any help?
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Can you get the brake parts back from the second garage that replaced them? Probably the best evidence you can get now.
 
Scotmum said:
To be honest I wanted to wait until it was all done and dusted and paid for! I didn't want to give them any excuse once they had agreed to the 100% goodwill.
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I'm amazed they paid 100% given the details of the case. How did you get that. Kept on pushing? I assume the solution suggested was correct, auto box fault?
 
Scotmum said:
Yes I kept refusing the 40% and emailing chief exec. After a stressful few weeks they finally agreed there was an internal issue with the transmisson.

of course now being screwed again.

The first LR garage said yesterday deny fault is with them and blaming my local Garage and want more proof (said the video isnt clear). So now I am having to sort this out.

someone must be in the wrong. Have emailed chief exec of landrover. If not resolved I will be back on social media and take it to motor ombudsman.

Today I am off looking at cars. Completely fed up with LR!!
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What's wrong with it currently. The brake change issue or somefink else?
 
Scotmum said:
Front brake pads replaced end of Sept.

During service last week they had to be replaced by local LR garage as they were “worn”.

begs the question were they replaced by other garage (who say they were).

If they were replaced do LR brake pads not last 4 weeks/600 miles?

or did they not need replacing???
So many questions…..

meanwhile I have stumped up twice and having to be the go between these garages, something not adding up somewhere :(
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If you have a receipt from both garages listing replacement brakes, then put both receipts in an email to both garages at the same time. Ask them to advise which garage over-charged for unnesersary work. Receipts should have the mileage on them from the time they had the car.

They will last far more than 400 miles. Worst case is the pin seizing which means the brake pad is pushed diagonal to the brake disk, instead of parallel. Due to not checking brakes calipers were moving freely when pads were removed. But no mention of school boy mistakes like that so i'm guessing they took advantage.

A main dealer once insisted my FL1 front brake pads were changed because they were worn. Told it needed done now or within next 3 months. They also said the disks were badly scored. Year later they admitted they work on a 12k mile usage before next service. I was only doing 3k miles a year so they would have been ok. Car was about 10 years old and on 12k miles at the time.

The mechanic who changed them the second time will have noticed the pads were newish and clean, and said so in case the service office made a mistake.
 
Thanks for your response.
As a result of some other comments on here decided to remove myself from this chat.
 
Last edited:
Scotmum said:
Thanks for your response.
As a result of some other comments on here decided to remove myself from this chat.
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You have been given a lot of help across a number of different freds relating to your gearbox. There will always be a bit of pi** taking on ere. Its how the forum works. It attracts views and banter, which keep the forum going as opposed to many other lr forums that have died over the years. Ignore the comments if they offend. The forum has a lot to offer on all sorts of subjects. Its only fare to ask you to tell us what happens in order to complete the story and give us knowledge to help the next person who has simular troubles. Peeps post on ere for free, offering their knowledge, in order to help others.
 
Hippo said:
Peeps post on ere for free, offering their knowledge, in order to help others.
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Yer & some peeps pay towards keeping the forum going, peeps that join up expect everyone to feel
sorry for them expect help & then throw the dolly out the pram cause they dont like what other peeps
are saying, sorry this aint mumsnet....
This aint AG so .......
.. ..-. / .--. . . .--. ... / -.. --- -. - / .--. .- -.-- / ..-. --- .-. / .- / -- . -- -... . .-. ... .... .. .--. / --- -. / .-.. --.. / - .... . -.-- / -.-. .- -. / ..-. ..- -.-. -.- / .-. .. --. .... - / --- ..-. ..-. .-.-.-

@Stanleysteamer :D aint you banned from the yummy mummy forum lol
 
kevstar said:
Yer & some peeps pay towards keeping the forum going, peeps that join up expect everyone to feel
sorry for them expect help & then throw the dolly out the pram cause they dont like what other peeps
are saying, sorry this aint mumsnet....
This aint AG so .......
.. ..-. / .--. . . .--. ... / -.. --- -. - / .--. .- -.-- / ..-. --- .-. / .- / -- . -- -... . .-. ... .... .. .--. / --- -. / .-.. --.. / - .... . -.-- / -.-. .- -. / ..-. ..- -.-. -.- / .-. .. --. .... - / --- ..-. ..-. .-.-.-

@Stanleysteamer :D aint you banned from the yummy mummy forum lol
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Not at the moment , but I ain't shown my face there for a while. Keeping up with this one and another to do with pressurised paraffin stoves keeps me too busy.
No that ain't the real reason, I simly can't be assed with it!! Nothing of interest on there for me.
BUT, why the feck do you arsk!!??:D:D:D
 
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