Magic Monkey
New Member
- Posts
- 1
Good evening all!
I am new to this forum and this is indeed my first post.
I am in fact calling for help on behalf of my dear mum. She bought the new Freelander earlier this year with the following spec: 2.0 Td4 turbo diesel with 5-speed manual SE.
She has done about 8,000 miles in 3 months and was driving along the other day and the sunroof panel over the drivers side just exploded
, showering her in glass!!! This was obviously a huge shock and quite frankly extremely dangerous given she does a lot of motorway driving!
My call for helpo is quite simle. The garage accept whats happened and even admitted, verbally, that 2 other customers had had similar experiances. They now will not answer her calls and Land Rover are being equally unhelpful. Land Rover even rang the dealership and they denied ever having a previous case!!!!!! Has anyone heard of this happening before ?? Any information would be gratefully recieved!
This is the second Freelander my mum has owned and she is very unhappy with the new model, but, unfortunately, she is tied into one of their finance packages! She really is shaken by this whole experiance and quite honestly she really does not want to drive the damn thing anymore. Does anyone know whether (obviously you wont have seen the contract T&Cs) she can get out of the deal on the basis that the car clearly has a dangerous manufacturing fault?
Many thanks in advance for your thoughts on this matter.
Tim
I am new to this forum and this is indeed my first post.
I am in fact calling for help on behalf of my dear mum. She bought the new Freelander earlier this year with the following spec: 2.0 Td4 turbo diesel with 5-speed manual SE.
She has done about 8,000 miles in 3 months and was driving along the other day and the sunroof panel over the drivers side just exploded
, showering her in glass!!! This was obviously a huge shock and quite frankly extremely dangerous given she does a lot of motorway driving! My call for helpo is quite simle. The garage accept whats happened and even admitted, verbally, that 2 other customers had had similar experiances. They now will not answer her calls
and Land Rover are being equally unhelpful. Land Rover even rang the dealership and they denied ever having a previous case!!!!!! Has anyone heard of this happening before ?? Any information would be gratefully recieved!This is the second Freelander my mum has owned and she is very unhappy with the new model, but, unfortunately, she is tied into one of their finance packages! She really is shaken by this whole experiance and quite honestly she really does not want to drive the damn thing anymore. Does anyone know whether (obviously you wont have seen the contract T&Cs) she can get out of the deal on the basis that the car clearly has a dangerous manufacturing fault?
Many thanks in advance for your thoughts on this matter.
Tim
