Other Beware

Datatek said:

Two P38 seats take up a lot of space and cost a lot to return, as they were not as described I didn't let them off the van as I have been caught before with return carriage costs and still had to fight for a refund which did not include return costs. There was no time to take photo's the delivery driver was not about to wait while I found a camera, he was annoyed at my non acceptance. Ebay eventually rejected my claim out of hand, no photo no refund, ignoring the consumer contracts legislation. Negotiations with the seller & Ebay took so long that by the time I went to the Paypal disputes procedure, evidence like return numbers had dropped out of the system as had photo's of email's from the delivery agents advising the seller his seats were at his local depot for collection and asking for payment of the return carriage. It's unlikely the seller didn't collect as even after paying the return carriage he was £20 in profit and would have the seats to sell again.
Just had another Email from Ebay saying that a site I bought a small item from has been compromised so I may not receive what I paid for. There are a lot of fake sites now on Ebay, it's becoming a dangerous place to do business, one I will avoid as much as possible in future.

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The Mad Hat Man said:

I have just returned an under car crawler as “ not as described” by refusing delivery. I have contacted the couriers and they have given me the shipment reference. Ebay have accepted this as proof of return and now the goods are known to have been returned, they are offering repayment in full. I can’t see how you are having difficulties, unless it is Ebay in France?

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The Mad Hat Man said:

can you not get an email from the carrier confirming that it is?

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