Annual Renewal for Member Subscription

accynina said:

Hi, we're getting a big amount of people emailing saying they're not sure why they have had a payment coming out of their account and that they don't recognise the company name,
We're sorry about the confusion - our company Firmedge runs LandyZone, which is why payments are being made to Firmedge!
We have been responding to all emails questioning the transaction and I posted about it in the other thread a few days ago but I think its been lost so decided to make a new thread,
The renewal of the subscription is automatic and takes place annually, the same day you purchased initially
You can cancel at any time through paypal if you wish to stop this payment.
Once again I am sorry for the confusion this has caused!

In other news, we're currently working on something special to reward members and follow up on the keyrings so keep an eye out for that!

Thank you for supporting us!

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lynall said:

Sad as I am I was hoping there was something in the pipeline like the previous keyring.

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boguing said:

'Ere Nina, I see that pp did eventually take the dosh, so could you possibly check my membership status - I'm seeing ads on android and can't see the secure unit bit on the forum list. Ta very.

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accynina said:

Hi, we got a notification from PayPal that you cancelled payments so that would be why, did they still take your money regardless?

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boguing said:

Yup, I got a message saying that the payment was properly authorised.

View attachment 259812

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accynina said:

Not sure what happened as membership usually renews automatically, sorry about that, ive manually renewed your membership now
Let me know if theres anything else I can do to help!

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kermit_rr said:

Just seen the renewal go through this morning. I'd been considering cancelling..

Please fix the forum!!!!!!!!!!!!!

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gencybay said:

No problem is beyond a solution.

There does not seem to be a solution.

So could you stop going on about there being a problem?

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