Afternoon All,
Am I really Too late ?
I really really need your urgent advice. My ordered car (Discovery sport) isn't due until the 7th September, so I thought I was in plenty of time to change the upholstery colour, so was shocked that when I called the garage on Friday at 4.30 pm that I only had until 5pm that day.
I asked to change from tan to Cirrus, but the salesman recommended I went for the 'cream'. Under pressure, I agreed. I now want to change back to MY choice of cirrus, after seeing an example of it yesterday on a vehicle- (the website gives a very poor representation of colour but have been told this in now not possible as the deadline has been passed.
I an desperate to have this change made, and can't understand why this can't be done for the sake of 1 working day,even though the 'build date' is nearly 6 weeks away.
Does anyone have any ideas how I should go about trying to overturn this 'machine says' decision- surely someone at the right level could make a call, after all we are talking about 1 working day ?
Advice would be invaluable.
Best regards
Mark
Am I really Too late ?
I really really need your urgent advice. My ordered car (Discovery sport) isn't due until the 7th September, so I thought I was in plenty of time to change the upholstery colour, so was shocked that when I called the garage on Friday at 4.30 pm that I only had until 5pm that day.
I asked to change from tan to Cirrus, but the salesman recommended I went for the 'cream'. Under pressure, I agreed. I now want to change back to MY choice of cirrus, after seeing an example of it yesterday on a vehicle- (the website gives a very poor representation of colour but have been told this in now not possible as the deadline has been passed.
I an desperate to have this change made, and can't understand why this can't be done for the sake of 1 working day,even though the 'build date' is nearly 6 weeks away.
Does anyone have any ideas how I should go about trying to overturn this 'machine says' decision- surely someone at the right level could make a call, after all we are talking about 1 working day ?
Advice would be invaluable.
Best regards
Mark