bluerazor
Member
This is the reply from BBS this morning
Good afternoon Vincenzo
Apologies for the delay in responding but as you can imagine we are now
receiving a lot of requests for information on both our own existing
products and of course now the Nanocom so it is taking me time to get
through these plus the support side I also cover.
I do appreciate your situation where you have helped Mattia in the past
but unfortunately I am not in a position to be able to offer any discount
on what is already a cheaper diagnostic tool than a lot on the market but
with better capability. We also understand that the fact it is not locked
to the VIN gives it an advantage over even our existing systems which are
mostly Single Vehicle licence systems that do lock to the VIN.
With regards software bugs, we do have a development team here that work
on our own software and will be looking after the Nanocom side also.
Should you decide to purchase a system for your Discovery 2 you can be
guaranteed to receive support not only from the Blackbox Solutions staff
but also other Nanocom Evolutions users when they purchase and register
the unit on our support forum.
Kind Regards
Ron Blakey
Good afternoon Vincenzo
Apologies for the delay in responding but as you can imagine we are now
receiving a lot of requests for information on both our own existing
products and of course now the Nanocom so it is taking me time to get
through these plus the support side I also cover.
I do appreciate your situation where you have helped Mattia in the past
but unfortunately I am not in a position to be able to offer any discount
on what is already a cheaper diagnostic tool than a lot on the market but
with better capability. We also understand that the fact it is not locked
to the VIN gives it an advantage over even our existing systems which are
mostly Single Vehicle licence systems that do lock to the VIN.
With regards software bugs, we do have a development team here that work
on our own software and will be looking after the Nanocom side also.
Should you decide to purchase a system for your Discovery 2 you can be
guaranteed to receive support not only from the Blackbox Solutions staff
but also other Nanocom Evolutions users when they purchase and register
the unit on our support forum.
Kind Regards
Ron Blakey
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