Galen your wasting time with Bellautos as they are a BBS dealer and not impartial
Ahhh... The penny drops. :doh:
his name is in red - not sure that means much - but it means he does pay summat.
Is it a BBS responcibility to provide a support forum for the legacy users tools ? since they have never had a forum for support anyway ? These tools were not in production when he took over nanocom.
I also have the old nanocom and have used many times, though ive not seen any bugs in the software on what ive used it on.
If i find any bugs or problems all i will do is send a email to nanocom.it and ask the question will it be fixed or not and ill know my answer its easy really. Or if anyone knows of any then send the email and guage the reply, from that jugement can be made farely towards bbs and its new support structure.
Regarding updates, i got it that long agao and it was so cheap id not expect anything new to be added to it as its now a discontinued item. so it would not be fare to expect new functions to be added. Though im not saying they wont be, im just thinking out loud.
If a support forum for the legacy model users is so needy then surley someone public can set one up them selfs or it could be made as a addon to an existing forum as a new section, but personally i dont think its needed. The tool does what it says on the tin so why would a forum be needed for something that works ? there would be nothing to talk about.
fanatic, are you sure you are not the spammer lol you got 10k posts heheh. geees you can type to get that ammount of posts. Its about 95 posts per week
Unfortunately, there is LOTS of bugs in the original Nanocom software, and according to Mattia, he was in the process of doing one final update / fix to sort them out as well as adding the autobox and airbags for the D2 to the V1 unit. I doubt this will happen now, its a shame because I like the tool, but the Hawkeye is looking more and more desirable.
I cannot see why Mattia could not be "allowed" to continue to finish of this last update for V1, wont cost BBS anything to allow that and as far as support goes why not an area for V1 users to contact direct, Mattia himself could even moderate it, not rocket science.
My "guess" would be that Mattia has sold out, BBS wants rid of old non-BBS equipment and just want to sell new stuff with one less competitor. This is not at all new in the business world - it's just a matter of geting rid of the opposition - but I might be completely wrong
BBS has to comply with the european consumer laws! Cyprus became a member from the european community in 2004.
BBS took over Nanocom ( products, website, software, warranty, customer support, production, existing stock and distribution) completely. By law they are fully responsible for warranty claims and support of products sold before they bought Nanocom. User's in the european community are protected!
FFS you guys! It's business - and its tough out there. BBS found an opportunity to increase their market share.
Minimum warranty in the EU is 2 years. In every EU country is a european consumer center ECC) and you can file a complaint there. This is only for products bought in the EU by EU citizans.
Colin Whittall £5?
Oh and Bellautos, I take it your PETE? your nominet registration is incorrectly registered as a non trading individual-they are quite clear that you can't opt out as a company and will be contacting you to rectify it
Nominet - Opt Out
It is of course important to remain accurate and tell people the whole story
Thanks for that, ill await their email with correction instructions.
Pete
I can remember emailing Mattia when we first got our V8 and asking about the situation with Nanocom and the V8, but he was unable to offer anything firm, just a promise that he was looking into it.
If it becomes VIN-locked or you have to buy umpteen modules to work it, then the market will just reject it.