woogoo

New Member
Well I heard from the garage (dealer) this morning and was told I need to replace all of the Ride Height Sensors, so this is getting done. Along with this I was suggested that I may have a sticky valve, but I intend to 'fix' this myself.

As some of you may be aware I was going to part company with my RR when I got it back but I've changed my mind as I'm not spending money like this to give away.

Now that I'm keeping it I've decided to 'invest' in it. See my next thread here http://www.landyzone.co.uk/lz/f10/my-p38s-eas-progress-report-106713.html

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Woogoo
 
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Well I heard from the garage (dealer) this morning and was told I need to replace all of the Ride Height Sensors, so this is getting done. Along with this I was suggested that I may have a sticky valve, but I intend to 'fix' this myself.

As some of you may be aware I was going to part company with my RR when I got it back but I've changed my mind as I'm not spending money like this to give away.

Now that I'm keeping it I've decided to 'invest' in it. See my next thread.

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Woogoo

Bloody hell that's a bummer. Ok £250.25 then. And that's my final offer.
 
Bloody hell that's a bummer. Ok £250.25 then. And that's my final offer.

Jeez, that's a lot of money, wammers, I have to admit I'm tempted. OK what I won't say is what I'm tempted to say but I think we can guess. :D
 
Jeez, that's a lot of money, wammers, I have to admit I'm tempted. OK what I won't say is what I'm tempted to say but I think we can guess. :D

It can buy a lot of tatties for sure. Think you will find it's worth keeping in the long run. Why spend all that time and cash just be a fraction off real enjoyment, then hand it to someone else to reap the benifits. I was fortunate and got a good un, but it has still cost a bit, not a lot but some. Luckily i can do all my own repairs so save in that respect.
 
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All 4 height sensors? They are pulling your ****er. The chances of all 4 failing at the same time is remote to say the least. They are guessing!
 
All 4 height sensors? They are pulling your ****er. The chances of all 4 failing at the same time is remote to say the least. They are guessing!

Funny you should say that but I had the very same conversation with the garage this morning! They tell me the readings coming from them are fluctuating so much they can't attempt a calibrate until they are replaced.
 
Ask for all the old ones to prove they have been replaced. I still think they are guessing. Fluctuating readings could be all sorts of things like bad earths etc.
 
Wammers has been keeping me informed of the situation through email.

My first impression is that all four sensors failing is unlikely as the possibility of even one EAS height sensor failing is usually remote. Usually, the common thread that would cause all four sensors to have bad readings is a wiring issue at the EAS computer C117 multi-plug. The general view in the repair world, is that EAS height sensors almost never fail but rather the wiring and more specifically the wire connectors are suspect. Additionally, a bad earth or a low vehicle battery can also cause strange readings with the EAS height sensors and other systems as well.

When there are problems with the EAS height sensors, it will usually throw an EAS Fault immediately. Although occasionally, if the sensor values are incorrect but still within the "normal" range of operation the EAS computer will perform a sort of decision algorithm or averaging.
I had a situation where I mounted my EAS Sensors incorrectly. This resulted in one sensor reporting incorrect but a height value that was still in the "normal" range of motion. The EAS computer would do its best to decide which sensor was reporting the correct value. The observable behavior was a sometimes normal height but then the height may change when driven. The rear would suddenly become much higher or lower than it should normally be. If I then requested a lower height and then asked the suspension to raise back up to normal height, the suspension would be level again for a period of time. It is clear that the EAS computer can try to cope with a bad sensor by either ignoring it or performing some sort of average on the sensor values.

It sounds like going with the repair shop is the most viable option, as they are currently in possession of your vehicle. Unfortunately if the only way to get your vehicle back home is a tow, then the repair shop may be your only option. Although I think this is a wiring/plug issue and not a EAS height sensor replacement issue. Depending on the vehicle history, this could also be a height sensor mounting issue, maybe the EAS sensor arms are backwards, was the vehicle ever in standing water, maybe a simple cleaning of the C117 multiplug or the height sensor plugs would resolve the issue.

There are several possibilities and my gut feeling is that the replacement option is the last resort. But then again, I have never seen the vehicle.
 
Wammers has been keeping me informed of the situation through email.

My first impression is that all four sensors failing is unlikely as the possibility of even one EAS height sensor failing is usually remote. Usually, the common thread that would cause all four sensors to have bad readings is a wiring issue at the EAS computer C117 multi-plug. The general view in the repair world, is that EAS height sensors almost never fail but rather the wiring and more specifically the wire connectors are suspect. Additionally, a bad earth or a low vehicle battery can also cause strange readings with the EAS height sensors and other systems as well.

When there are problems with the EAS height sensors, it will usually throw an EAS Fault immediately. Although occasionally, if the sensor values are incorrect but still within the "normal" range of operation the EAS computer will perform a sort of decision algorithm or averaging.
I had a situation where I mounted my EAS Sensors incorrectly. This resulted in one sensor reporting incorrect but a height value that was still in the "normal" range of motion. The EAS computer would do its best to decide which sensor was reporting the correct value. The observable behavior was a sometimes normal height but then the height may change when driven. The rear would suddenly become much higher or lower than it should normally be. If I then requested a lower height and then asked the suspension to raise back up to normal height, the suspension would be level again for a period of time. It is clear that the EAS computer can try to cope with a bad sensor by either ignoring it or performing some sort of average on the sensor values.

It sounds like going with the repair shop is the most viable option, as they are currently in possession of your vehicle. Unfortunately if the only way to get your vehicle back home is a tow, then the repair shop may be your only option. Although I think this is a wiring/plug issue and not a EAS height sensor replacement issue. Depending on the vehicle history, this could also be a height sensor mounting issue, maybe the EAS sensor arms are backwards, was the vehicle ever in standing water, maybe a simple cleaning of the C117 multiplug or the height sensor plugs would resolve the issue.

There are several possibilities and my gut feeling is that the replacement option is the last resort. But then again, I have never seen the vehicle.

Have i that's news to me. Think that should have said Woogoo.:):)
 
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Update:

Well I heard from the dealer on Friday and the 4 new RH Sensors have been replaced but the fault remains (well no surprises there), having been told now that the sensors were "all seized", as this had never been mentioned before.

If these units were seized why would they give a fluctuating signal? Logic tells me that the signal should, if anything, be constant due to the fact that the potentiometers can't move!

I'm convinced that the source of this fault is a 'common' one, not as in a 'run of the mill' sense but one that is common to all sensors, such as earth, power or the driver pack.

Since I didn't get my car back (as I'd requested) on the Friday, and the dealer didn't have any courtesy cars, I've had to buy another one to get out and about.

Trying to fix a date when I could get the vehicle back proved to be difficult to say the least, and to say I'm not impressed with Stratstone's competence, service and commitment to their clients is the under statement of the year.

But as I'm a complete bastard I'm going to make sure the right people know this, I'm NOT going to let this go un-noticed.

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Woogoo
 
Update:

Well I heard from the dealer on Friday and the 4 new RH Sensors have been replaced but the fault remains (well no surprises there), having been told now that the sensors were "all seized", as this had never been mentioned before.

If these units were seized why would they give a fluctuating signal? Logic tells me that the signal should, if anything, be constant due to the fact that the potentiometers can't move!

I'm convinced that the source of this fault is a 'common' one, not as in a 'run of the mill' sense but one that is common to all sensors, such as earth, power or the driver pack.

Since I didn't get my car back (as I'd requested) on the Friday, and the dealer didn't have any courtesy cars, I've had to buy another one to get out and about.

Trying to fix a date when I could get the vehicle back proved to be difficult to say the least, and to say I'm not impressed with Stratstone's competence, service and commitment to their clients is the under statement of the year.

But as I'm a complete bastard I'm going to make sure the right people know this, I'm NOT going to let this go un-noticed.

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Woogoo


Don't think these people know what they are doing mate. As others have said, four sensors failing at the same time is a little much to believe. Have lost contact with this a little, so exactly what was your EAS doing before you took it to these nutters?
 
Don't think these people know what they are doing mate. As others have said, four sensors failing at the same time is a little much to believe. Have lost contact with this a little, so exactly what was your EAS doing before you took it to these nutters?

Well that's it nothing, I know the compressor's good as it's new, but the EAS went down on me after I took a dive into a pothole. The front driver's side took a real smack and shortly after the EAS failed and went on to bump stops.

So with that said I can understand one of the RHS being duff and maybe bent out of shape but as noted before all four!

Using the EAS software I did get it to work but it started to rise on the drivers side (or go down on passengers) and the car would look like it was taking the **** out of the claw's v8!

I don't think Stratstone's realise how seethingly angry I am about this, but in due course they will, and they'll wish I'd never darkened their door.

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Woogoo
 
IMHO you don`t sound like a "complete bastard", but sounds like you`re dealing with a complete set of `em. If `siezed` wouldn`t the sensors have been broken/ripped to bits when suspension moved?! Good luck, and suggest if not done already you keep all docs and log all phone calls and if poss have a witness to all conversations with dealer. As you already said inspect old sensors.
 
Well, I've finally got my Range Rover back. :) But, it's still not working. :( I called Stratstones in Perth today to ask if they had a cunning plan to fix it having changed the ride height sensors.

And indeed they did have a cunning plan and that was to screw me for 750+ for a new valve block, so I declined their offer and got the car home. Having asked them to keep the old sensors for me it would appear that they can't find them! But the guy on service said he would have a rummage around tomorrow and give me a call in the morning.

But as these sensors are my property I want them returned, and if the are unable to oblige they will need to provide me with some form of compensation.

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Woogoo
 
You probably had just one damaged sensor in the first place, lord knows what state it's in now.
 
You probably had just one damaged sensor in the first place, lord knows what state it's in now.

I know, I'm dreading the lifting of the bonnet to see if, how I can fix it. But needless to say I'll provide an update (or two, three...).
 
I am no expert, far from it, but I would suggest that the main dealers, when faced with a P38 no longer know what they are doing. My reasoning for this is that those who did their apprenticeship/traing on P38's have either moved on or have been re trained on the later models and now have no knowledge on P38's. Through research I have discovered that Independant Landrover specialists are the best bet. I have one near me in Poole ( no good to you I know) but they are brilliant and experts on EAS. Try searching for a local specialist. If no joy try telephoning this chap in Poole, he is happy to give telephone advice. 01202 668666 name is Andy
 

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