Hippo
Lord Hippo
Burrit strips oft wax from yer car if yer wash yer car wivvit.
I am fine cheers Kev, just glad it was not worse. Sometimes being big with plenty of padding can helpI missed that too@My Old Landy sorry pal how's things.
Morning all, I am hopefully going to get the 90 put back together this weekend
Have a great Saturday!
Have a great Saturday!
Morning All
No papers at any of the 3 stores served by the distributor, herself will be livid and there will doubtless be a call from the MIL.
Feeling decidedly uder par this morning, must be something I drank/ate.
My neck is decidedly stiff/sore, I must have slept awkwardly.
Have a great day
No papers at any of the 3 stores served by the distributor, herself will be livid and there will doubtless be a call from the MIL.
Feeling decidedly uder par this morning, must be something I drank/ate.
My neck is decidedly stiff/sore, I must have slept awkwardly.
Have a great day
I am fine cheers Kev, just glad it was not worse. Sometimes being big with plenty of padding can help
Thats a great excuse to have another fry up
Glad your ok bud.
Don't forget to randomly stop in the middle of the road if you see a pedestrian who you think might be waiting to cross.. see how many people you can pîss off and honk at you
Now there will be even more insurance scammers with peeps jumping out then they slam on the anchors
& get someone to slam into the back of them.
It's a lovely Toyota Avensis but I hate it with a passion, want my landy back . Who ever buys it will love it I'm sure but it's not for me, tried to put buyers off so they won't be disappointed, don't want someone bidding too much because it looks nice in the pictures. It does look nice and has been well looked after, a few faults but just cosmetic, just want someone to take it away and I don't ever want to see it again, ever had a car like that ?
Toyota Avensis 2.2 diesel 2007 above average mileage | eBay
Better late than never.
Hippo
Lord Hippo
There's a burd watch fing this weekend. Counting em.
https://www.rspb.org.uk/get-involved/activities/birdwatch/
https://www.rspb.org.uk/get-involved/activities/birdwatch/
Pervert
Dropped off a load of paving slabs at sis-in-law's this morning. (Guess who has to lay them ). On me way back needed to top up with diesel as we were nearly on empty. £1-47 a litre - at morrysuns . Good job I don't have to buy it every day .
). On me way back needed to top up with diesel as we were nearly on empty. £1-47 a litre - at morrysuns . Good job I don't have to buy it every day .
Mate, the money has now been refunded and yes they did do it via Paypal, as they could have done back in November.
When we wanted a refund they agreed more or less immediately.
But they then said they couldn't refund through Paypal, as it was so long ago. (Which we now know was a lie)
So they said they would do it by BACS but they asked for far more personal information than was necessary, i.e. copies of Wifey's passport, etc etc, which we KNEW they didn't need, (Wifey is an ex accountant for heaven's sake), and refused to do it when we pointed this out.
We then asked them to simply send us a cheque.
They refused to do that too.
So we had given them three ways to do it and they wouldn't do any of them.
So we had three choices, take it to the credit card company or to the small claims track, or to give up on the money.
We thought using the credit card company would be the least harsh so we did this.
Then they told us that they would not refund us the money as we had involved the credit card company!
THEN they told us they could refund it via Paypal as they had asked them to do it manually.
Then it was refunded.
I don't know why you are trying to demonise me over this.
They went out of their way to not refund us despite us being totally reasonable all the time, exceedingly polite all the time, to the human beings on the end of the line and the email people at customer service.
They could have refunded us at anytime simply by writing a cheque or doing a BACS.
They chose not to. Maybe you have a theory as to why they did this but neither of us could work one out and all they said to us was "We are paperless" which has to be rubbish, they must be able to write cheques even if they have to get their bank to supply a cheque.
"The delay in telling them about this, the daft emails of threats instead of using their warranty returns process... is what has caused all the problems. Yer seem to want to go to war against them. If yer was to go to court they could easily counter claim for all the additional office hours they have spent on dealing with this, outside their normal complaints process which you chose not to use. Its there on the web for others to use. Admin time at 50 sovs per hour... is what we use at work. Like finance dealing with yer email threats outside of their warranty claims process. The same process others use without any problems."
1/ there was no delay in telling them about anything, the moment we opened the packaging we saw what it was like, we rang them and did what they asked re photos etc.
2/No "daft" threats nothing.
3/ Their warranty returns process from their internet site was not easy to find, I tried believe me, and maybe I'm stupid for not being able to find it. But that is the case. In fact I only saw it once you found it for me. To those who deal with websites like this all the time what seems stupid to you is not stupid to peeps like me who don't spend their time doing it. Anyway, by the time I found it I had already written to them.
4/ I never want a war and usually in these circumstances either the company refund the money straight away or they fight me for it. In this case they fought me for it and didn't refund it for nearly 2 months. So any "war" was of their creation.
5/ re the legal thing, well it has not come to this, but I think any judge would say that I had behaved very reasonably every step of the way, had fulfilled all I had to do namely telling them about the problem and then if that didn't work I would have written them my final letter saying that I wanted refund before a certain reasonable date or I would take them to court. This is what I did when dealing with Carphone Warehouse, and B&Q. In both cases the judge found in my favour and no counter claim was even put in. I even had to send the bailiffs in with CW.
I have been forced, forced mind, to use the Small Claims Track quite a few times, when all else failed, in cases of consumer law, and never had costs or anything against me nor have I lost a claim. So I do know what I am talking about.
I do not see why you cannot be happy for me for having eventually got our money back. Instead of having a go at me for what I had to do to get it.
It's as if you work for them.
