I have seen less than complimentary comments around the net about 4 Muddy Feet at Morpeth, SE Northumberland - particularly about their online shop- but in my experience they are to be recommended for the following reasons. 1)Last year the under arch fuel pump failed on the wifes FL 2.0Td4, I sourced one from 4MF, cost maybe £40 or so if memory serves. When I picked the pump up I got chatting to the chap as you do during which he asked me if I had ever done one before, replying that I hadn`t he went on to explain the procedure to me with the one or two sticking points to look out for, not my usual experience with a garage - telling me how to fix it myself.
2) A couple of weeks ago noticing a worrying noise from underneath less than 48 hours before having to tow a caravan up to the Highlands (what noise? the wife said when I asked how long it had been there) I took it in to 4MF to get an opinion.At first the receptionist said "sorry, too busy", however the mechanic who was stood behind her wiping his hands said that he had just finished a job and had time to give it a quick road test (time 15:15), he diagnosed centre bearings (probably) but would put it up on the hoist to confirm,he then came and gave me the bad news "needs new VCU and bearings". I needed it done and did not have time to do it myself so asked can you do it tomorrow?. The staff in the reception area including the mechanic and a lady who I took to be one of the owners(it is a family firm) looked at the work diary then looked at me then looked at each other and back at me before saying "maybe if can you leave it with us and if we have a VCU in"(they had).I said of course but I need to get home - ten miles away, the mechanic said that it was on his way home so if I could wait an hour or so he would drop me off - time now 15:45.So I sat down to wait for my lift.At 17:00 almost on the dot the wife rang, I was busy explaining to her that I needed picking up from 4MF to save the mechanic from having to drop me off when the receptionist appeared dangling the keys and mouthing "it`s ready" at me. Knowing my situation they had the FL turned round in two hours fitting it in with other ongoing work.Are they cheap?, maybe not but in my experience their customer service and attention to detail are faultless.They are also genuine LR enthusiasts so until I experience a reason not to the wifes FL will be going to them.