I have just found this thread while searching for Shielder Chassis problems on google.
Original contact was made on 02/07/18, to be told a lead time of 3-5 weeks, so I placed the order. I purchased a 110, 200tdi chassis, cost £2380 total. I sent one email per week until 01/08/18, just asking for any updates to delivery times, kept getting the same story that it’s on time for 4-5weeks, until 30/07. This time I got a story about a holiday in Ireland causing a delay. Fair enough, we are all entitled to holidays. The following week, I got told it’s in transit to me, but they didn’t know which courier had it, or when it had been dispatched. I smelt a rat, so persisted with calls for updates, still getting the same story that “3 chassis had been dispatched with a new courier company and they couldn’t prove it”.
Finally on Friday 03/08, I rang for the last time. This time it was to inform them I wanted my money back as they couldn’t prove the chassis was built or in transit to me, and I wasn’t happy as today is the 5 week deadline. The bank refunded my money this morning, and I had a phone call. Shielder had miraculously “found my chassis in a yard in Liverpool”. I don’t believe it’s there, as even now they can’t send me proof of dispatch.
This is a word of warning to anyone who is considering trying to save money, don’t bother. I will be around 7 weeks behind on my rebuild after ordering another chassis and waiting for the lead time. I still have to wait another 14 days for the bank to be happy with the response from shielder, so I can’t order another one until then.