OT: any ebay shops sellers here? (longish)

This site contains affiliate links for which LandyZone may be compensated if you make a purchase.
A

Austin Shackles

Guest
Had this today from our "friends" at eBay. I've added below what I sent to
them just now on the contact form...

Basically, the gist is that eBay shops will be less effective and cost more,
AFAICS.

Anyway, here goes:
--------
From eBay International
-----
Changes to Shops Listings (SIF) Visibility

It's vitally important - to your business and ours - that we maintain a
healthy balance between listing formats on the eBay marketplace. From 2nd
August 2006 we will be reducing the visibility of Shops Listings (also known
as Shops Inventory Format Listings or SIF) in the main search results on
eBay.co.uk. As it stands at the moment, Shops Listings are displayed at the
end of all Search and Browse results. After the change, Shops Listings will
still be displayed in the main search results but only when the main site
has returned a small number of relevant items.

Fee Changes

From 22nd August 2006, we're also making some changes to Shop Inventory
Fees, Featured Plus! Fees and fees related to the Mobile Phones with
Contracts category.

Please read our Information Page for further information on these changes.
==> http://click3.ebay.com/145992669.64904.0.98596

Thank you for your Business

We recognise that these changes will impact many of you and will mean that
you'll need to make adjustments to ensure that you can take advantage of
these new circumstances. The changes we have announced today have not been
entered into lightly; we have taken time and effort to ensure that we are
making the right decisions to ensure the long term health and vibrancy of
the eBay marketplace. We believe that these changes are vital to ensure that
the thousands of sellers who rely on eBay for a living or a significant
second income can continue to prosper.

We know that as a seller you have a choice of outlets through which to sell
your products. We appreciate that you choose eBay.

----------------------
My message to eBay:
-----
I see there are impending changes to eBay shops. Despite the protestations
that our business is important to you, in my view the changes are all
negative:

1) reduced visibility of shop item listings. Since these listings were
always listed after regular auction items, the auction items already get
priority over shop items. So why the change? I see that shop items will be
listed if the search results show only a "few items". What is "few"? 10?
20? 50? 200? For any remotely common item, the shop item listings will
never be displayed.

2) Increased listing fees: e.g. for the items I typically list, the regular
listing fees are to be trebled.

3) Increased final value fees: a £50 item has its FV fee put up by just over
19%, plus an additional 0.25% up to £500. I would imagine that covers the
vast majority of shop items. If these changes only apply to shop listings
and not to every listing, that makes it even worse!

As a seller, all these changes are unwelcome. To cover the increase in
fees, I will have to increase my item prices, and even then my items will be
much less visible. I can't see how this will help me sell any more, and it
makes the whole eBay shop scheme less attractive to sellers.

As a buyer, I buy from both auctions and shop listings depending on what I
want and the relative prices. If the shop items are not visible, I'm not
likely to go and search for them specially. If there was a prominent "show
shop items" button, I'd click it.
------------

--
Austin Shackles. www.ddol-las.net my opinions are just that
"The great masses of the people ... will more easily fall victims to
a great lie than to a small one" Adolf Hitler (1889 - 1945)
from Mein Kampf, Ch 10
 
In message <[email protected]>
Austin Shackles <[email protected]> wrote:

> Had this today from our "friends" at eBay. I've added below what I sent to
> them just now on the contact form...
>
> Basically, the gist is that eBay shops will be less effective and cost more,
> AFAICS.
>
> Anyway, here goes:
> --------
> From eBay International
> -----
> Changes to Shops Listings (SIF) Visibility
>
> It's vitally important - to your business and ours - that we maintain a
> healthy balance between listing formats on the eBay marketplace. From 2nd
> August 2006 we will be reducing the visibility of Shops Listings (also known
> as Shops Inventory Format Listings or SIF) in the main search results on
> eBay.co.uk. As it stands at the moment, Shops Listings are displayed at the
> end of all Search and Browse results. After the change, Shops Listings will
> still be displayed in the main search results but only when the main site
> has returned a small number of relevant items.
>
> Fee Changes
>
> From 22nd August 2006, we're also making some changes to Shop Inventory
> Fees, Featured Plus! Fees and fees related to the Mobile Phones with
> Contracts category.
>
> Please read our Information Page for further information on these changes.
> ==> http://click3.ebay.com/145992669.64904.0.98596
>
> Thank you for your Business
>
> We recognise that these changes will impact many of you and will mean that
> you'll need to make adjustments to ensure that you can take advantage of
> these new circumstances. The changes we have announced today have not been
> entered into lightly; we have taken time and effort to ensure that we are
> making the right decisions to ensure the long term health and vibrancy of
> the eBay marketplace. We believe that these changes are vital to ensure that
> the thousands of sellers who rely on eBay for a living or a significant
> second income can continue to prosper.
>
> We know that as a seller you have a choice of outlets through which to sell
> your products. We appreciate that you choose eBay.
>
> ----------------------
> My message to eBay:
> -----
> I see there are impending changes to eBay shops. Despite the protestations
> that our business is important to you, in my view the changes are all
> negative:
>
> 1) reduced visibility of shop item listings. Since these listings were
> always listed after regular auction items, the auction items already get
> priority over shop items. So why the change? I see that shop items will be
> listed if the search results show only a "few items". What is "few"? 10?
> 20? 50? 200? For any remotely common item, the shop item listings will
> never be displayed.
>
> 2) Increased listing fees: e.g. for the items I typically list, the regular
> listing fees are to be trebled.
>
> 3) Increased final value fees: a £50 item has its FV fee put up by just over
> 19%, plus an additional 0.25% up to £500. I would imagine that covers the
> vast majority of shop items. If these changes only apply to shop listings
> and not to every listing, that makes it even worse!
>
> As a seller, all these changes are unwelcome. To cover the increase in
> fees, I will have to increase my item prices, and even then my items will be
> much less visible. I can't see how this will help me sell any more, and it
> makes the whole eBay shop scheme less attractive to sellers.
>
> As a buyer, I buy from both auctions and shop listings depending on what I
> want and the relative prices. If the shop items are not visible, I'm not
> likely to go and search for them specially. If there was a prominent "show
> shop items" button, I'd click it.
> ------------
>


They'd already put the fees up a few months back, hence we pulled
our eBay shop. They didn't seem to care then, so I don't see them
worrying about it now.

Richard

--
www.beamends-lrspares.co.uk [email protected]
RISC-OS - Where have all the good guys gone?
Lib Dems - Townies keeping comedy alive
 
On or around Fri, 21 Jul 2006 08:02:49 +0100, beamendsltd
<[email protected]> enlightened us thusly:

>
>They'd already put the fees up a few months back, hence we pulled
>our eBay shop. They didn't seem to care then, so I don't see them
>worrying about it now.


had a meaningless reply from them. I doubt they'll care a flying ufkc if I
pull mine, either - but then again, if they swing it too much against shops
everyone will bail and I reckon that will hurt 'em. The people doing big
business with a shop will be paying a lot more extra than I am, ferexample,
or even than you were.

They say you should offer a mixture of auction, BiN and shop items. Yeah,
right. with, of course, more fees. And the stuff I'm selling in the shop
listing isn't stuff I want to sell by auction anyway. I could list it as
BiN only, of course. at extra expense.

Hmmm. wonder if I can list things as 4.99 plus 85 quid post and packing? I
bet they'd pull it...

--
Austin Shackles. www.ddol-las.net my opinions are just that
Travel The Galaxy! Meet Fascinating Life Forms...
------------------------------------------------\
>> http://www.schlockmercenary.com/ << \ ...and Kill them.

a webcartoon by Howard Tayler; I like it, maybe you will too!
 
Austin Shackles wrote:

> Hmmm. wonder if I can list things as 4.99 plus 85 quid post and packing? I
> bet they'd pull it...

Actually, just did that with a model helicopter from Hong Kong - I was
expecting it, costs me 1 GBP + 65 p+p

Steve

 
On Fri, 21 Jul 2006 15:04:35 +0100, Steve Taylor
<[email protected]> wrote:

>Austin Shackles wrote:
>
>> Hmmm. wonder if I can list things as 4.99 plus 85 quid post and packing? I
>> bet they'd pull it...

>Actually, just did that with a model helicopter from Hong Kong - I was
>expecting it, costs me 1 GBP + 65 p+p


did it actually come from hong kong? there is quite a bit of stuff on
there at £1 + £50+ P+P.
i was wondering if the 'hong kong' location was just to keep ebay
happy while avoiding as many fees as they can?


 
Austin Shackles wrote:
> Had this today from our "friends" at eBay. I've added below what I sent to
> them just now on the contact form...
>
> Basically, the gist is that eBay shops will be less effective and cost more,
> AFAICS.


Yes, b*d's - I think I'll probably close my shop down if my listing are
not going to appear. Things rarely sell in the shop anyway, but since
it only costs 8p (or used to!) I stuck things in there that were waiting
to go onto auction at the right time.

One more lost 'shop' customer. The more people who close down shops,
the more likely they are to care.

Matt
 
On or around Sat, 22 Jul 2006 01:12:49 +0200, Matthew Maddock
<[email protected]> enlightened us thusly:

>Austin Shackles wrote:
>> Had this today from our "friends" at eBay. I've added below what I sent to
>> them just now on the contact form...
>>
>> Basically, the gist is that eBay shops will be less effective and cost more,
>> AFAICS.

>
>Yes, b*d's - I think I'll probably close my shop down if my listing are
>not going to appear. Things rarely sell in the shop anyway, but since
>it only costs 8p (or used to!) I stuck things in there that were waiting
>to go onto auction at the right time.


I've sold quite a few items. But if the items stop being visible then I'm
not likely to sell any more.

>One more lost 'shop' customer. The more people who close down shops,
>the more likely they are to care.


quite. I reckon there are quit a lot of "shop" types, and I further reckon
they're increasingly going to think the shop part ain't worthwhile. and the
bigger shop styles (anchored? wtf is anchored?) provide ebay with a lot
more fees just to operate.

one thing, I'm certainly not going to faff around listing all the items I
want to sell on auctions every 10 days, even disregarding the extra cost,
it's far too much hassle.
--
Austin Shackles. www.ddol-las.net my opinions are just that
"For when the One Great Scorer comes to write against your name,
He marks - not that you won or lost - but how you played the game"
Grantland Rice (1880-1954). my opinions are just that
 
Austin Shackles <[email protected]> uttered summat worrerz
funny about:

>
> quite. I reckon there are quit a lot of "shop" types, and I further
> reckon they're increasingly going to think the shop part ain't
> worthwhile. and the bigger shop styles (anchored? wtf is anchored?)
> provide ebay with a lot more fees just to operate.
>
> one thing, I'm certainly not going to faff around listing all the
> items I want to sell on auctions every 10 days, even disregarding the
> extra cost, it's far too much hassle.


Wonder what this will mean for the likes of the Landrover Orphanage.

Lee D


 
> one thing, I'm certainly not going to faff around listing all the items I
> want to sell on auctions every 10 days, even disregarding the extra cost,
> it's far too much hassle.


As expected, I got a standardised "yes it is better for everyone"
response from eBay to my complaint about the changed to shop listing.
Apparently they define a "few" as 30. What I want to know is, what
happens if there are 500 shop listing that match? are they going to
limit those? I mean, try searching for something generic like
"Transit" and you'll get pages of shop listings - all of which I checked
through, and none of which I'll get the opportunity to check through
in the future. I use such generic search terms because I want to see
*anything* that *anyone* is selling related to "Transit" (as in the Ford
variety) because title lines and descriptions vary so much from seller
to seller.

Matt
 
On 2006-07-23, Matthew Maddock <[email protected]> wrote:

> As expected, I got a standardised "yes it is better for everyone"
> response from eBay to my complaint about the changed to shop listing.


Well, from looking at the announcement it seems pretty clear that they
want to reduce the number of shop items sold and increase the number
of non-shop items, so the changes are bound to be bad for ebay shop
users, that's the intention.

And of course it's "better for everyone", everything is in the
corporate marketing world, there are no losers, just those who win
less than others.

I am in a grumpy mood today, must be all that mud falling into my eyes.

--
Blast off and strike the evil Bydo empire!
 
On or around Sun, 23 Jul 2006 17:26:19 +0200, Matthew Maddock
<[email protected]> enlightened us thusly:

>> one thing, I'm certainly not going to faff around listing all the items I
>> want to sell on auctions every 10 days, even disregarding the extra cost,
>> it's far too much hassle.

>
>As expected, I got a standardised "yes it is better for everyone"
>response from eBay to my complaint about the changed to shop listing.
>Apparently they define a "few" as 30.


as did I. I've yet to see a credible reason for the changes. and almost
any search except for very rare items returns more than 30 items - not least
because most people don't actually search that far: I don't myself, mostly.
I refine the search until I get a reasonable number of what I'm interested
in on the first page, then scroll through looking at 'em, and I only refine
the search further if there's a high percentage of irrelevant stuff.
--
Austin Shackles. www.ddol-las.net my opinions are just that
0123456789112345678921234567893123456789412345678951234567896123456789712345
1 weebl: What's this? | in recognition of the fun that is weebl and bob
2 bob: it a SigRuler! | check out the weebl and bob archive:
3 weebl: How Handy! | http://www.weebl.jolt.co.uk/archives.php
 
On 2006-08-16, Matthew Maddock <[email protected]> wrote:

> Response from eBay - "We couldn't give a f***" basically.


You're not being fair, what they said was "we don't give a ****, but
we're not dismissing people's opinions". So that's all OK then!

--
Blast off and strike the evil Bydo empire!
 
Ian Rawlings wrote:
> On 2006-08-16, Matthew Maddock <[email protected]> wrote:
>
>> Response from eBay - "We couldn't give a f***" basically.

>
> You're not being fair, what they said was "we don't give a ****, but
> we're not dismissing people's opinions". So that's all OK then!


Well.. I suppose you have to sympathise, they did only make £135m in the
last quarter, poor sods.

Matt
 
On or around Wed, 16 Aug 2006 08:49:59 +0200, Matthew Maddock
<[email protected]> enlightened us thusly:

>Ian Rawlings wrote:
>> On 2006-08-16, Matthew Maddock <[email protected]> wrote:
>>
>>> Response from eBay - "We couldn't give a f***" basically.

>>
>> You're not being fair, what they said was "we don't give a ****, but
>> we're not dismissing people's opinions". So that's all OK then!

>
>Well.. I suppose you have to sympathise, they did only make £135m in the
>last quarter, poor sods.


I hope all the traders do find an alternative and close down their eBay
shops. I've bought from traders and from private auctions, depends what I'm
buying. New stuff like memory cards, computer memory, computer power
supplies and the like I pick a likely looking trader and buy from them,
either auction item or shop inventory, depending on which is the best deal,
because for that sort of thing there's no merit in buying used; the prices
are so competitive that you don't save a lot and the item is at least
nominally guaranteed from a trader.

I reckon if all the traders (and some do many times more business than I do)
all decide to close up and go elsewhere, eBay will fell the loss, I hope...
Their attitude stinks over this and it's all bollocks about the shop
listings overwhelming the search results, that's crap and they know it - the
system returns auction items first, then shop inventory at the bottom in a
less visible format.

and if I want more visibility, why, I can list my items as auction items...
for yet more fees, of course.
--
Austin Shackles. www.ddol-las.net my opinions are just that
"Pereant qui ante nos nostra dixerunt"
(confound the men who have made our remarks before us.)
Aelius Donatus (4th Cent.) [St. Jerome, Commentary on Ecclesiastes]
 
In message <[email protected]>
Austin Shackles <[email protected]> wrote:

> On or around Wed, 16 Aug 2006 08:49:59 +0200, Matthew Maddock
> <[email protected]> enlightened us thusly:
>
> >Ian Rawlings wrote:
> >> On 2006-08-16, Matthew Maddock <[email protected]> wrote:
> >>
> >>> Response from eBay - "We couldn't give a f***" basically.
> >>
> >> You're not being fair, what they said was "we don't give a ****, but
> >> we're not dismissing people's opinions". So that's all OK then!

> >
> >Well.. I suppose you have to sympathise, they did only make £135m in the
> >last quarter, poor sods.

>
> I hope all the traders do find an alternative and close down their eBay
> shops. I've bought from traders and from private auctions, depends what I'm
> buying. New stuff like memory cards, computer memory, computer power
> supplies and the like I pick a likely looking trader and buy from them,
> either auction item or shop inventory, depending on which is the best deal,
> because for that sort of thing there's no merit in buying used; the prices
> are so competitive that you don't save a lot and the item is at least
> nominally guaranteed from a trader.
>
> I reckon if all the traders (and some do many times more business than I do)
> all decide to close up and go elsewhere, eBay will fell the loss, I hope...
> Their attitude stinks over this and it's all bollocks about the shop
> listings overwhelming the search results, that's crap and they know it - the
> system returns auction items first, then shop inventory at the bottom in a
> less visible format.
>
> and if I want more visibility, why, I can list my items as auction items...
> for yet more fees, of course.


I get the impression that eBay are trying to run down the shops - and
I suspect that the reason may well be that the Inland Revenue have
declared an interest in eBay and un-declared businesses. It could
be that the IR have indicated that they may impose onerous conditions
on them to prove their legitamacy. Just a half-baked theory of mine
(not the bit about the IR taking an interest in eBay - that's a fact).

Richard

--
www.beamends-lrspares.co.uk [email protected]
RISC-OS - Where have all the good guys gone?
Lib Dems - Townies keeping comedy alive
 
On or around Wed, 16 Aug 2006 12:49:11 +0100, beamendsltd
<[email protected]> enlightened us thusly:

>In message <[email protected]>
> Austin Shackles <[email protected]> wrote:
>
>> and if I want more visibility, why, I can list my items as auction items...
>> for yet more fees, of course.

>
>I get the impression that eBay are trying to run down the shops - and
>I suspect that the reason may well be that the Inland Revenue have
>declared an interest in eBay and un-declared businesses. It could
>be that the IR have indicated that they may impose onerous conditions
>on them to prove their legitamacy. Just a half-baked theory of mine
>(not the bit about the IR taking an interest in eBay - that's a fact).


could be... but then again, I daresay eBay will have a get-out clause that
means they pass the buck to the sellers...
--
Austin Shackles. www.ddol-las.net my opinions are just that
"Festina Lente" (Hasten slowly) Suetonius (c.70-c.140) Augustus, 25
 
Back
Top