James Riddell
New Member
- Posts
- 1
Hello everyone, I hope you can help. I recently bought a Land Rover product having spent a good deal of time researching the marque. I was completely sold on the advertising that these vehicles can go anywhere and do anything and I'm also attracted to the idea that buying such a vehicle can bring me both adventure and status. As a result I eagerly awaited delivery of my Land Rover but the reality of ownership has been completely the opposite to what I hoped for.
For example, the stereo system. Given the good price I negotiated on the vehicle from the dealer, I didn't expect much. I wasn't looking for Bose or Harmon Kardon but to find it doesn't actually come with a CD player as standard is just too much.
And that's not all. There are now spots of oil on my driveway. I took it back to the dealer but on finding he was no longer trading at that premises I took it to a Land Rover dealer instead. The ignorant oik behind the desk started off well, calling me Sir and being helpful. But when I asked about the warranty cover he got quite cheeky and started smirking with his mates behind the counter. I mean, that's no way to behave with a customer is it? Has anyone on this forum had a similar experience?
Needless to say, they refused to fix the problem under warranty and I'm refusing to pay for it. They did suggest I try pushing the yellow knob down as a means to stop the leak but it hasn't worked at all.
And it doesn't end there. I had an appalling journey up the M1 from London to see my aunt in Leicester. Not only did I find the roof has a leak when it rains - as it did - but somewhere around Milton Keynes there was a loud bang from somewhere underneath the car and a strange smell. That did seem to make the ride smoother though and sorted out the steering problem I've been having since coming back from the dealers, but it does nothing to enhance my view of Land Rover or their products.
To cap it all I think the engine electronics are non-functioning. No matter what I do I can't get the speed to anything over 55mph. This is really tedious and another trip to the dealer simply provoked more rude behaviour and a complete disregard for customer satisfaction. I would look to fix the problem myself but I can't find any mention in the utterly useless handbook as to where you plug in a laptop.
As a result I'm putting my car up for sale and would be grateful for an idea as to how much I should ask
for a 1975 Series III?
Kindest regards
James
For example, the stereo system. Given the good price I negotiated on the vehicle from the dealer, I didn't expect much. I wasn't looking for Bose or Harmon Kardon but to find it doesn't actually come with a CD player as standard is just too much.
And that's not all. There are now spots of oil on my driveway. I took it back to the dealer but on finding he was no longer trading at that premises I took it to a Land Rover dealer instead. The ignorant oik behind the desk started off well, calling me Sir and being helpful. But when I asked about the warranty cover he got quite cheeky and started smirking with his mates behind the counter. I mean, that's no way to behave with a customer is it? Has anyone on this forum had a similar experience?
Needless to say, they refused to fix the problem under warranty and I'm refusing to pay for it. They did suggest I try pushing the yellow knob down as a means to stop the leak but it hasn't worked at all.
And it doesn't end there. I had an appalling journey up the M1 from London to see my aunt in Leicester. Not only did I find the roof has a leak when it rains - as it did - but somewhere around Milton Keynes there was a loud bang from somewhere underneath the car and a strange smell. That did seem to make the ride smoother though and sorted out the steering problem I've been having since coming back from the dealers, but it does nothing to enhance my view of Land Rover or their products.
To cap it all I think the engine electronics are non-functioning. No matter what I do I can't get the speed to anything over 55mph. This is really tedious and another trip to the dealer simply provoked more rude behaviour and a complete disregard for customer satisfaction. I would look to fix the problem myself but I can't find any mention in the utterly useless handbook as to where you plug in a laptop.
As a result I'm putting my car up for sale and would be grateful for an idea as to how much I should ask
for a 1975 Series III?
Kindest regards
James
