ozm29c
New Member
- Posts
- 30
- Location
- Narrabri New South Wales Australia
Hello All,
I need your thoughts regarding a recent Parts quality complaint that I have lodged with Paddock Spares. Three months ago I purchased a new cylinder head, head gasket, head bolts, radiator hoses etc etc from Paddocks spares for my Ser1 300TDI Disco. I fitted the new parts and drove the disco for about 2000 trouble free kilometres. I then started to experience problems with the engine overheating. To make a long story short and after a frustrating list of diagnostic checks, I removed the cylinder head (again)to find that the head gasket flame rings on Cylinders #1 and 3 had delaminated (I will post photos later) and consequently forced the compression gasses into the water galleries and then overheated the engine by ejecting the coolant out of the expansion tank, which in turn ruined my new cylinder head. I have lodged a complaint with Paddock spares about the dubeous quality of the gasket in question and from their response I feel that I am getting the run around from them. I have tried on numerous occasions to email, fax and telephone them. I finally got through on the phone to their General manager who promised to get straight back to me!!!!! Still waiting. Now the problem for me is that I am in Australia and they are in the UK. Any thoughts fellows on what I can do? Or would it be better to cut my losses and run. I don't want this costly problem to happen to other 300TDI owners.
I really look forward to your thoughts and suggestions (especially from UK forum members).
Thanks in Advance
Regards
John W.
PS I can fill many pages in the Disco forum with problems I have had with my Discovery. Strange thing though, I still enjoy driving it when it is roadworthy
I need your thoughts regarding a recent Parts quality complaint that I have lodged with Paddock Spares. Three months ago I purchased a new cylinder head, head gasket, head bolts, radiator hoses etc etc from Paddocks spares for my Ser1 300TDI Disco. I fitted the new parts and drove the disco for about 2000 trouble free kilometres. I then started to experience problems with the engine overheating. To make a long story short and after a frustrating list of diagnostic checks, I removed the cylinder head (again)to find that the head gasket flame rings on Cylinders #1 and 3 had delaminated (I will post photos later) and consequently forced the compression gasses into the water galleries and then overheated the engine by ejecting the coolant out of the expansion tank, which in turn ruined my new cylinder head. I have lodged a complaint with Paddock spares about the dubeous quality of the gasket in question and from their response I feel that I am getting the run around from them. I have tried on numerous occasions to email, fax and telephone them. I finally got through on the phone to their General manager who promised to get straight back to me!!!!! Still waiting. Now the problem for me is that I am in Australia and they are in the UK. Any thoughts fellows on what I can do? Or would it be better to cut my losses and run. I don't want this costly problem to happen to other 300TDI owners.
I really look forward to your thoughts and suggestions (especially from UK forum members).
Thanks in Advance
Regards
John W.
PS I can fill many pages in the Disco forum with problems I have had with my Discovery. Strange thing though, I still enjoy driving it when it is roadworthy