thequeenscheese
Well-Known Member
Warranty work doesnt have to be done at main dealer thats incorrect and you missed tyres from your list..
thequeenscheese
Well-Known Member
Well not all makes and models anyway ive had warranty done at none dealers before now..
I have to agree queenscheese. You are 100% right. Gotta love the op for trying though. Never mind - you win some you lose some.
dave21478
Active Member
So in your ideal world....
"Hello, I would like new tyres please"
"I am sorry, I dont have vehicle-specific knowledge of your models requirements, so I cant sell you tyres."
We have adequately covered this above.
"Hello, My car overheats, I think the radiator is leaking"
"I am sorry, I dont have vehicle specific knowledge on how to bleed your models cooling system, you will have to go to the main dealer"
Do you know where all the bleed screws are on a 2012 RangeRover? 2003 Focus? What about a 1997 Saxo? What about a 1971 Cortina? There is no big reference book "Bleeding Procedures 1964-2014" under the counter. Unless the garage worker happens to have specific knowledge of the car infront of him, he has to give it his best guess and his general experience, which is often not all that accurate.
"Can you fit new windscreen wipers please?"
"No, sorry, I dont know how to set the wipers to their "service" position so the arm clears the bonnet and can be raised up, try the man dealers down the road"
Did you know that on a Citroen C2, you have to flick the ignition on and off then hold the wiper stalk in a certain position for a certain time to set the wipers in a vertical position, otherwise if you raise the arms without doing this you risk scratching the paint on the back edge of the bonnet? The guys offering wiper fitting at Halfords dont sit in a classroom for several months before they started working there learning this stuff..."now today we will reach the letter C - so will look at models from Caterham, Citroen, Chrysler....."
In the US north america it does
and main dealers won't let there machines or technical manuals out, or recall list, or service bulletins out to independent garages.And main dealers and independent garages shop rates are very close the same fee per hour, and all work of book time. If book times is 2 hours and they do it 1 hour you pay for 2 hours labor plus parts.
thequeenscheese
Well-Known Member
HAHAA Finaly uve got it but its not an ideal world its the world a court would take simple..
thequeenscheese
Well-Known Member
ha i like your thinking get the range rover boys on board..All this talk of whether the tyre shop was liable/wrong, the only thing we've agreed on is that you go to a specialist - so any solicitors out there? Maybe a repost into the Range Rover forum is needed
the fact still remains however that the tyre place should have known the ins and outs of their job..
I not checked this thread for a few days and my word there has been some debate.
I look at it like this... you go to the doctors because you have an itchy rash in an awkward place. The doctor prescribes a dose of penicillin, but two days later you are in intensive care with amphilactic shock because you are allergic to it. How was the doctor to know about that unless you told him? A common condition affecting hundreds, but how could he know....?
Back to the case being debated, I still think that his knackered drivetrain is more likely to have come from him fitting different types of tyre rather than the tread differences. I know tread differences can cause it, but different tyre types of the same notional size (even from the same make) can have very different measurements.
I look at it like this... you go to the doctors because you have an itchy rash in an awkward place. The doctor prescribes a dose of penicillin, but two days later you are in intensive care with amphilactic shock because you are allergic to it. How was the doctor to know about that unless you told him? A common condition affecting hundreds, but how could he know....?
Back to the case being debated, I still think that his knackered drivetrain is more likely to have come from him fitting different types of tyre rather than the tread differences. I know tread differences can cause it, but different tyre types of the same notional size (even from the same make) can have very different measurements.
Nodge68
Well-Known Member
Maybe, maybe not. The very fact that the vehicle had 2 new but different tyres fitted, then checked over by a third party, before it was driven 400 odd miles while making a funny noise, kinda discounts anything the original tyre fitter did. I suspect that the courts will say much the same.
tina2709
Well-Known Member
I recently had 2 tyres changed at a 4x4 specialists and I had to tell them to put the new ones on the rear! He said he had never heard that they should go that way. Shocked me when this man has been working on mainly land rovers for nearly 30 yes!! And I only knew that they had to go that way round from reading it on here.
thequeenscheese
Well-Known Member
the doctor would ask so yeah he would be liable too if ya said i am..
but a standard fittement of tyres is a tyre shops business so they should know how to do it..
Nodge68
Well-Known Member
I ordered my new tyres 2 at a time, front first from a well known online seller. I got a phone call the day before the fitting, warning me not to have 2 new tyres fitted to the front of a Freelander as it damages the 4X4 system. Some tyre dealers know.
thequeenscheese
Well-Known Member
I'm not disputing that the discussionhave progressed past the op's issue to a shoukd the garage know issue
thequeenscheese
Well-Known Member
Id say not much of a "specialists" then
essexpestcontrol
New Member
can a mod please lock this topic now, it's doing my frigging head in
Devs90
Active Member
I haven't read it all but being a mechanic I would have replaced the tyres in a axle pair regardless of front or rear but I would also have advised that the rears were out of balance in tread depth respect so could potentially wind the diff up
I would say take one on the chin this is not a commonly known thing there basically monkeys that does as the organ grinder says
I would say take one on the chin this is not a commonly known thing there basically monkeys that does as the organ grinder says
GrumpyGel
Well-Known Member
can a mod please lock this topic now, it's doing my frigging head in
You need to see a neuro specialist - and if symptoms persist - take him to the small claims court
