spglobalparts without asking them to send me a replacement door handle were kind enough to send out a replacement handle and a striker although the striker was not required. I only explained the problems I was having and they offered to send out the replacement and offered to pay for return postage.
New handle now fitted and door now opens and closes as it should .
Very exceptional customer service especially as I purchased the doors over a few months ago and I was not too happy with them for not supplying a set of instructions or parts list with the series door kit but other than that they have been more than helpful. Other outlets could learn from these guys.
New handle now fitted and door now opens and closes as it should .
Very exceptional customer service especially as I purchased the doors over a few months ago and I was not too happy with them for not supplying a set of instructions or parts list with the series door kit but other than that they have been more than helpful. Other outlets could learn from these guys.
