We bought an 04 Freelander td4 HSE back just before xmas, the misses loved it but it was a little bit flat (we had a 500bhp mitsubish evo and a Nissan Skyline as our other cars) so we decided to get hold of Roverron and get a synergy. Anyway, fitted the box and it made a massive transformation on the car. Then after a fairly short while the misses started complaining taht it was very easy to stall and often smoked under heavy acceleration. So I had a chat with RoverRon and he said it sounded like a maf problem....so I turned the maf compensation up and it seemed better again. The car has a full warranty on it with no claims limit so I decided to put in in the garage and get it sorted. I removed teh box so that teh computers didn't show any weird reading from teh synergy being connected to it at the time.
I dropped the car off tuesday morning with a local specialist called HBH Landrover and explained what had been going on. Had a phone call about 11am saying that they'd hooked it up to the computer and the MAF was dodgy as expected. Warranty company authorised replacement of teh Maf without a problem (well they agreed to pay all bar about 12 quid of the maf and fitting). So I thought all woudl be well and away she'd go.
I hadn't heard anything back from them by about 3pm so decided to give them a bell to see what time I could collect it. The guy on teh service desk said "It's still on the ramp at teh moment sir, requires firther investigation, I'll get our engineer to call you in 5 minutes". Strange I thought but didn't really think much more of it. Then at about 5:20 I had a call from the engineer saying that they had problems logging into the ecu and that the ecu required a new download as it was wiped. They said that they thought the synergy had caused issues with the ecu. We are downloading it now sir he said. Then handed me back to the guy on the desk. I said to the guy on the desk that if anything was going to cost anymore to contact me. Left it there and waited for a call teh following day.
About 10am the follwoing day (wednesday) I got a call saying taht teh car was ready for collection and teh bill was 800 quid !!!!!!!! The bill was a service which was 272 plus 50 quid for some breather kit I was supposed to have fitted. The rest was the maf and the map which I hadn't authorised. When I said taht I had told them to tell me of any aditional cost before they did anything teh service desk fella said "well we can put it back as it was sir no problem" in quite an ignorant manor. Anyway, long story short, I didn't have time to go collect it yesterday and this morning I had a call from the garage again checking I was coming for it and he also said it's still flat when it's cold but it's ok once it warms up. So to me it seems that it's still not rite and has cost me 800 quid for bugger all. I can claim part of that 800 back (about 250 or 280 I think) for the maf from teh warranty company. Has anybody got any idea what the hell is going on. I don't mind paying fo rthings ot be fixed, but it sounds like it's exactly the same to me :S I guess you coudl say I am not a happy bunny!
I dropped the car off tuesday morning with a local specialist called HBH Landrover and explained what had been going on. Had a phone call about 11am saying that they'd hooked it up to the computer and the MAF was dodgy as expected. Warranty company authorised replacement of teh Maf without a problem (well they agreed to pay all bar about 12 quid of the maf and fitting). So I thought all woudl be well and away she'd go.
I hadn't heard anything back from them by about 3pm so decided to give them a bell to see what time I could collect it. The guy on teh service desk said "It's still on the ramp at teh moment sir, requires firther investigation, I'll get our engineer to call you in 5 minutes". Strange I thought but didn't really think much more of it. Then at about 5:20 I had a call from the engineer saying that they had problems logging into the ecu and that the ecu required a new download as it was wiped. They said that they thought the synergy had caused issues with the ecu. We are downloading it now sir he said. Then handed me back to the guy on the desk. I said to the guy on the desk that if anything was going to cost anymore to contact me. Left it there and waited for a call teh following day.
About 10am the follwoing day (wednesday) I got a call saying taht teh car was ready for collection and teh bill was 800 quid !!!!!!!! The bill was a service which was 272 plus 50 quid for some breather kit I was supposed to have fitted. The rest was the maf and the map which I hadn't authorised. When I said taht I had told them to tell me of any aditional cost before they did anything teh service desk fella said "well we can put it back as it was sir no problem" in quite an ignorant manor. Anyway, long story short, I didn't have time to go collect it yesterday and this morning I had a call from the garage again checking I was coming for it and he also said it's still flat when it's cold but it's ok once it warms up. So to me it seems that it's still not rite and has cost me 800 quid for bugger all. I can claim part of that 800 back (about 250 or 280 I think) for the maf from teh warranty company. Has anybody got any idea what the hell is going on. I don't mind paying fo rthings ot be fixed, but it sounds like it's exactly the same to me :S I guess you coudl say I am not a happy bunny!
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