I have a range Rover autobiography Sport SDV6 Diesel, 2013 registration. I bought it in November 2015 at 21K on the clock. Have driven it only 13000 miles since I bought and the current mileage is 34,810. Without any warning the engine stopped a couple of weeks before on A2 during the long weekend. It was towed to the nearest authorised service centre and now declared as needs a new engine. Since it's a young vehicle and quite low in mileage I didn't take an extended warranty. The reason for failure of the engine looks like the known issue - crankshaft failure! The garage guys found metallic debris in the oil filter indicating internal failure in the engine. Without any further investigation, Landrover jumped straight for a 60% cover. Iam not in a position to pay even the 40% as I believe this is a assembly fault and not the owner's mistake. In this issue, does it really matter if I had an extended warranty? If it is a design or assembly fault, then it needs to be fixed regardless. That's what I would expect from a leading profitable brand like LR, who rightly and proudly celebrates the fact that the majority of land rovers ever built!
My LR case manager is not helpful in any ways. She's not ready to escalate the matter to her higher authorities.
This is my first LR RR but have a jaguar already.
Please can someone guide me rightly to fight this!
My LR case manager is not helpful in any ways. She's not ready to escalate the matter to her higher authorities.
This is my first LR RR but have a jaguar already.
Please can someone guide me rightly to fight this!