M

Mi Tasol

New Member

• Dec 13, 2011

• #1

Hi all
Any ideas how to get shipping data from these people
My order dated 23 Nov is shown as shipped on 02 Dec but I cant seem to get a waybill or any shipping details from them. They ignore my emails.
At about 2 quid a minute to phone them from Aus I want to avoid that (especially if they put me on hold for an extended time)
Many thanks
Mi Tasol

 

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Endeleus

Active Member

• Dec 13, 2011

• #2

Personally I've always had a good service from them.

It's easy for emails to get overlooked or caught in Spam filters if you're not sending from a recognised address. Would be worth giving them a call, even if it's just to ask them to check if they've received your email.

I've only once had an issue with an order, and a 2 minute phone call was all it took to sort everything out.

 

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xat44

Active Member

• Dec 13, 2011

• #3

as above. always had first class delivery from them. even a series of texts to keep you informed.

 

surreyrock

Active Member

• Dec 13, 2011

• #4

I take it from the 'Aus' bit that mean your in Australia ?

It may take 10+ days due to time of year or might be a customs hold up ?

Otherwise it will have to be a phone call to them.

 

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Mi Tasol

New Member

• Dec 13, 2011

• #5

Thanks all
Australia Post delivered the package at 4:30 this afternoon so problem solved
Thanks again
Mi Tasol