Yep I've done that beforeThe funniest one was when I rang up to insure with, I think, Lancaster as their quote for new business was so much cheaper than their renewal. The phone call went much as you would expect until they asked me who my old insurer was so they could chek the NCD.
"You" I said.
Pause.
Silence.
"I'll have to talk to my manager."
Pause
Silence.
Then he came back a little quieter and just carried on.
That'll teach the barstaff!!!!