Do we think one of the brakes needs a little adjustment? Or the stop-it-locking-up-when-reversing device is not behaving?At least you got a result and an actual visit. Concern he said a wheel on the van locking up as if to say nothing wrong with the "mover" thingy.
Sounds like hes a bit of a disgruntled employee too.
As for the poor little snowflake you upset, well life's hard sometimes in the outside world, and I am sure you are not upset about it as you shouldn't
Hope they resolve and just dont fade away with the customer service.
J
On my twin axle trailer reversing always seems to annoy it.
Anyway let's hope DD finally gets it sorted.