Hippo said:

Do you know if their system provides the option of a refund. It may simply be the case it doesn't have the ability for them to do so. Like calling up your record and clicking 'refund payment'. Hence asking for the payment info so they can make a manual refund against the origional card.

If you look at a shop receipt you only see the last 4 digits of the card number. The rest is hidden and not accessable to staff. When they have the option of auto refunding they scan the card again to confirm detail/identity of the card. Computer has the origional info for comparison. Easy to do when they have a 'refund payment' option to click on.

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Stanleysteamer said:

They have my address, they can send a cheque.

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JohnM70 said:

Coming later this year, the ridiculously hot chilli sauce collection… order now for chilli-induced rectal devastation…
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saxavordian said:

View attachment 336081
Flipping heck. What a royal pain in the harse. Amazon.
1. Placed an order for batteries for my camera and a cleaning kit.
2. Due to arrive today by their own courier.
3. Tracked the progress even to my avenue and last drop off only several houses away from me.
4. Even stood at open door waiting for the van to only go by without a hint.
5. Amazon app telling me a new time and hour later.
6. Nope narda zip bugger all.
Amazon app now saying will deliver within two days time if no joy ask for a refund.View attachment 336083

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