Freda Freelander
Member
Thanks, will do and thanks for birthday wishesIn my experience they don't just keep it for females. They work on the basis that you don't have to know much more than the customer to be an expert!! In their defence they are mostly trained to replace 'modules' and not to understand the basic principles of how things work. Depends how involved you want to get but it is entirely reasonable to ask for the old damaged pieces to be kept. They are yours after all. Then photos please!! Hope it all works out despite the cost and inconvenience. And get reading t'manual!!!!