abcdedd said:

Yes i have Daz, but will try it again in a little whilse when i go back to it.. Ratty i understand that yuor saying and thanks for the input, but it wasnt the flat speed that he was doing, it was the speed around corners and stuff that worried me, and also the 40mph he was doing through the villages (I could see his Sat nav) and the speed round corners that meant i could see my landy swaying in the wing mirror.. But yeh i agree about changing companies, i will see how this ends up..

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disco147 said:

ere ratty, not questioning you cos you sound like your know your stuff when it comes to loading motors... but I've never seen a strap on each wheel though! whats the score with one on the front and one on the opposite rear? Isn't that enough?

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DISCOVERY1-DAZ said:

Just thinking out loud:

Secured landy by back wheels only
Harsh driving/harsh braking
Front wheels not secured and free to move
So front wheels move but rear wheels can't
Putting strain on handbrake and transfer box........................

Daz

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CoupeUK said:

Kartec are a bunch of cowboys anyway, they used to pick cars up off me and I would never let them recover anything of mine.

In a motorway situation its perfectly acceptable to strap the vehicle down on the nearside only to enable the recovery operator to drive steady to a place of safety where they can then properly strap a vehicle down for an onward journey.

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ratty said:

Before you all start leaping out of the frying pan and into the fire, stop and think for a minute.

The AA and RAC both use subcontractors (often the same ones).

Greenflag, Brittania, Europ assist etc all use nothing but sub contractors.

How is switching companies gonna help?

I'm not defending the recovery guy here but at the same time I'm not gonna condemn him either. Having done the job for over 15 years I've had people moan about me driving too fast and when I've pointed out the speed I was actually travelling at they were then shocked and thought I had been going much faster.

If someone pulls out in front of the truck is it the recovery guys **** poor driving for making a jolt when he brakes and avoids the car or his **** poor driving for not hitting it.

I wasn't there so don't know thre real score. A lot of what was said about the contractor regarding loading the vehicle, texting, etc is all fair do's but without having witnessed his dodgy driving I wouldn't like to point any fingers.

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ratty said:

The recovery guy should have put 4 straps on the vehicle. One on each wheel. Even after putting 4 straps on, your vehicle will sway as it is being held by the wheel and therefore allowing the vehicles suspension to still flex. The recovery vehicle will lean in corners and your vehicle will also lean which will make it look even worse.

The speeding, texting, being made to load the vehicle yourself, the vehicle being driven onto the back of the truck instead of winched etc are all valid points.

What you can do is to ask what measures the AA have taken to ensure that all its subcontractors have the relevant training and qualifications to do the job. IVR is the best recognised qualification. AFAIK all subcontractors to the AA should be IVR trained. I have to retake the majority if my IVR training in the next month or two as mine is about to expire even though I have just passed my 'Incident manager' qualification which is as high as you can get without going on to training instructor.

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ratty said:

In the event of an accident the weight of the vehicle will be multiplied by 25 times at 30mph.

Assuming the recovery company is tight arsing it and using 2.5 ton straps and these are used in conjunction with a wheel slider that will double the strap rating up to 5 tons. 4x 5 tons = 20 tons.

If they are using decent 5 ton straps the holding capacity of the four straps will be 40 tons.

How much will a landy weigh at 30mph?

All four wheels should be secured like this.......

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ratty said:

You're correct but as the recovery driver strapped down both the rear wheels he must have felt safe enough on the offside of his vehicle. It sounds more like pure laziness on the drivers part.

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Beneagles said:

Agrees! but reinterates earlier comment about members of public not working on offside of vehicles at the side of busy/main roads!

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timtheenchanteruk said:

the same thing was the reason I left the AA for the RAC, it happened twice, I complained the first time, got apologies etc, etc, then 3 months layer, broke down, late november, 11.30 at night on an unlit dual carridgway, too an hour and a half to get recovered, there was me and my 8 moth pregnant missus, the subcontractor brought his 3 seat truck, with his girlfriend, so technically not enough seats for us all, despite the AA knowing I had passengers.

took me home, and dumped me car on the main road as he "couldnt get his truck down my street" despite having had a trck the same size down there last time.
that was enough for me, so far only ever had proper RAC recovery trucks (twice needed full lift).

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dh2008 said:

Hello timtheenchanteruk, this post concerns us and is something we would like to look into for you. If you could please email your details to chat@theaa.com with reference number FOR24057, we can conduct an investigation. Thank you, AA.

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ratty said:

In the event of an accident the weight of the vehicle will be multiplied by 25 times at 30mph.

Assuming the recovery company is tight arsing it and using 2.5 ton straps and these are used in conjunction with a wheel slider that will double the strap rating up to 5 tons. 4x 5 tons = 20 tons.

If they are using decent 5 ton straps the holding capacity of the four straps will be 40 tons.

How much will a landy weigh at 30mph?

All four wheels should be secured like this.......

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goonarmy said:

**** off knob

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